Hotel Manager / Hotel Manageress

About Uniworld

We are a value-driven company dedicated to social, economic, and environmental responsibility. As specialists in luxury river and off-river travel, we take pride in delivering an exceptional guest experience characterized by warmth, professionalism, and meticulous attention to detail.

Your Life Onboard

Life aboard our vessels is defined by our unwavering commitment to excellence. Unlike larger passenger ships, Uniworld vessels typically accommodate between 100 and 160 guests, fostering meaningful interactions and personalized service.

Our ships cultivate a culture of collaboration, professionalism, and shared purpose. We support one another, embrace fresh ideas, and strive for efficiency, always keeping our mission at the forefront of our efforts.

On the river, our passion for hospitality and travel shines through. Together, we create memorable guest experiences infused with genuine care, warmth, and elegance.

Our diverse teams are the heartbeat of our success, united by respect, accountability, and pride. We approach travel as both a privilege and a responsibility, guided by a strong commitment to sustainability and a positive global impact. With adaptability, integrity, and a relentless pursuit of excellence, we inspire one another to dream bigger, achieve more, and grow together.

Your Profile

Curious and forward-thinking, you embrace innovation and collaborate inclusively across diverse teams, naturally embodying openness and teamwork.

Hospitality is the essence of who you are. With warmth, attentiveness, and professionalism, you prioritize the wellbeing of others and meet every challenge with a positive, proactive attitude.

In every endeavor, you maintain a focus on quality and align your work with our broader company goals, contributing to collective success.

Your Responsibilities

• Provide professional, friendly, and efficient service in all guest-facing areas.
• Lead ship briefings, engage with guests, and represent Uniworld's service culture consistently.
• Supervise and coordinate work across all hotel functions, from the galley to the front desk, to ensure seamless daily operations.
• Organize, train, supervise, and guide your team, empowering them to excel independently and confidently in their roles.
• Collaborate closely with the Captain and Cruise Manager to facilitate smooth onboard operations.
• Implement and promote the “Up serve” approach to enhance guest experiences while supporting onboard profit targets.
• Ensure adherence to Uniworld standards and HACCP cleanliness and hygiene procedures.
• Maintain full compliance with safety, hygiene, and legal regulations.

Specific Requirements

• Proven food and beverage expertise acquired in luxury four- or five-star hotels and/or onboard river/ocean vessels.
• Strong leadership and communication skills, with the ability to inspire and develop teams.
• Ability to manage budgets, analyze financial reports, and monitor sales and profits to achieve targets.
• Conduct regular monthly talks and daily briefings to establish goals, monitor progress, and encourage team alignment.
• Plan holiday rotations and on/off-duty schedules, ensuring compliance with working-hour regulations as per law and GRC.
• Regularly inspect facilities to address maintenance needs, equipment shortages, or renovation requirements.
• Proficiency in Microsoft Office and other relevant systems (e.g., Mariner X’Change, company recipe database).
• Actively participate in assigned learning activities, training sessions, and mandatory safety or emergency drills.
• Contribute to ship preparation during the end-of-season close-down and start-of-season set-up.
• Demonstrate strong proficiency in English, both spoken and written.

Your Future with Uniworld

You’ll be joining a collaborative workplace where ideas are valued, and responsibilities are shared from the outset. Our ships navigate across Europe, offering you the opportunity to travel and grow through international exposure and cross-functional teamwork.

We provide competitive employment conditions, a modern work environment, and a team culture built on respect and trust. More importantly, you will be part of a company where your contributions visibly impact our business, our guests, and our shared commitment to sustainable travel.

Apply online using the form below. Only applications matching the job profile will be considered.

Note: Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome both internal and external candidates. The position is based on our European ships.