Join HSBC in Switzerland
At HSBC, we are dedicated to evolving and expanding our business in Switzerland. We are currently seeking a skilled Hospitality Coordinator to enhance our client services.
About the Role
The Hospitality Coordinator will be responsible for cooking, preparing, ordering, and serving meals for our clients, while also actively participating in the organization of events within the Bank.
Are You Interested?
If you have extensive experience in the hotel, airline, or catering industry and enjoy being part of a cohesive team, we want to hear from you!
Your Responsibilities
- Provide a friendly, professional welcome to clients, reflecting the Bank's image and values while adhering to client reception procedures.
- Maintain a neat dress code and professional appearance.
- Manage client room reservation programs and HR appointment requests.
- Handle phone inquiries effectively, ensuring excellent follow-up and service to our clients and bank employees.
- Utilize IT tools in meeting rooms, including equipment setup for virtual meetings and troubleshooting.
- Monitor the cleanliness of client rooms and manage the service of drinks and hospitality products.
- Leverage your industry experience to prepare and serve client meals and support event organization within the Bank.
- Communicate essential information to colleagues for efficient logistical support.
- Ensure compliance with internal security instructions and provide logistical support during evacuations.
- Have knowledge of operational risk management, including first aid, fire safety, and evacuation procedures.
Qualifications
- Proven experience in the hotel, airline, or catering industry, with a strong background in cooking.
- Excellent customer service skills and a proactive approach to fulfilling client requests.
- A flexible and cheerful personality, capable of integrating well into a small team.
- Proficiency in German and English; additional languages are an asset.
- Familiarity with Microsoft Word, Excel, and Outlook, as well as resource scheduling tools for reservations.
We encourage you to apply online using the form below. Only applications matching the job profile will be considered.
What You’ll Get in Return
HSBC is not only a great place to work, but we also offer unique opportunities and benefits, including:
- Access to developmental programs, mentoring, coaching, and world-class training through HSBC University.
- Flexible working arrangements tailored to your needs.
- Financial security benefits, such as health and meal allowances, public transport, and (e-)bike allowances.
- Family-focused benefits like days off for significant events, paternity and maternity leave, and emergency childcare services.
- A variety of resources to support your mental, physical, and social well-being.
- Opportunities for international work across our global offices.
- Access to various Employee Resource Groups promoting diversity and inclusion.
Commitment to Diversity and Inclusion
At HSBC, we are committed to fostering an inclusive and accessible work environment. We value diversity and encourage applications from all qualified individuals, irrespective of ethnicity, religion, age, disability, marital status, sexual orientation, gender identity, or any other characteristic protected by law.
To learn more about building your career at HSBC, please visit: www.hsbc.com/careers.