Job ID
REQ-10039453
Date: Mar 31, 2025
Location: Switzerland
Summary
The Sales Representative serves as a key driver of our customer interactions and sales performance. Acting as the face of our Customer Experience approach, this role is essential in building strong relationships that deliver value to customers and patients, facilitating revenue growth in a compliant and ethical manner.
About the Role
Major Accountabilities Product & Solutions Partner (70%)
- Maintain and enhance knowledge of products, product strategy, positioning, key messages, services, programs, and company developments. Analyze the market situation and competitive landscape to inform strategies and business decisions.
- Strategic Planning and Execution: Develop and implement business plans across the healthcare ecosystem, including key account management (KAM) action plans, to achieve account objectives. Map patient journeys and collaborate with cross-functional teams to address care gaps and improve discharge management.
- Contribute positively to the Sales, Marketing, and Medical teams by sharing business insights based on comprehensive competitive analysis and fostering collaborative efforts to achieve team and company objectives.
- Establish strong relationships and partnerships with key customers, ensuring a best-in-class experience and fostering satisfaction. Utilize existing networks and create new ones to enhance access to therapy and improve patient outcomes.
- Achieve sales, productivity, and performance targets within budget and timelines. Execute coverage and frequency plans while monitoring brand performance and taking corrective actions as needed. Ensure timely and accurate reporting and address customer inquiries professionally.
Major Accountabilities Hematology Brand Manager (30%)
- Co-lead short- and long-term disease area plans and the Hematology Brand Team, while developing and implementing effective marketing strategies rooted in market insights and competitor knowledge.
- Create and execute national promotional campaigns and tactical plans within budget, while monitoring and analyzing their effectiveness, ensuring budget accuracy (+/-3%), and compliance with regulations.
- Develop and manage an omni-channel communication plan, coordinating content creation with relevant teams to monitor engagement impacts and adjust strategies as necessary.
- Foster an innovation mindset, promoting out-of-the-box thinking and driving experimentation for ongoing improvement of omni-channel strategies and brand executions.
- Understand patient journey drivers and coordinate disease area partnership projects, sharing best practices and supporting Patient Service Programs in co-creating solutions with key accounts.
- Ensure that patient perspectives are integrated into business decisions and solutions, enhancing patient engagement and outcomes in alignment with Novartis' objectives.
What You’ll Bring to the Role:
- Bachelor's degree in Marketing, Business, Life Sciences, or validated equivalent professional experience.
- Business fluency in German and English; proficiency in French is a plus.
- 2+ years of professional experience in pharmaceutical sales, focusing on the ethical promotion of products to specialist physicians.
- Proven experience in brand management, preferably in the pharmaceutical or healthcare industry; experience in Oncology/Hematology is a plus.
- Ability to work effectively in a cross-functional team environment.
- Strong analytical and problem-solving skills.
Why Novartis?
Helping people with disease and their families requires more than innovative science; it takes a community of smart, passionate individuals. By collaborating, supporting, and inspiring one another, we strive to achieve breakthroughs that transform patients' lives. Are you ready to create a brighter future together? Learn more about our culture here.
Benefits and Rewards
Explore our handbook to discover the various ways we support your personal and professional growth: Learn more about our benefits and rewards.
Commitment to Diversity and Inclusion / EEO
Novartis is dedicated to fostering an outstanding, inclusive work environment and building diverse teams that represent the patients and communities we serve.
Accessibility and Accommodation
We are committed to providing reasonable accommodations to all individuals. If you require assistance due to a medical condition or disability during the recruitment process, please reach out to diversity.inclusion_ch@novartis.com with your request and contact information, including the job requisition number.
Apply Online
Apply online using the form below. Please note that only applications matching the job profile will be considered.