Job ID
REQ-10039453
Location
Switzerland
Summary
The Sales Representative is a pivotal driver of our customer interactions and sales performance. As the face of our Customer Experience approach, you will cultivate deep relationships that bring value to customers and patients, facilitating revenue growth in a compliant and ethical manner.
About the Role
Major Accountabilities: Product & Solutions Partner (70%)
- Maintain and enhance knowledge of products, strategies, positioning, key messages, services, programs, and company developments. Analyze market situations and the competitive landscape to inform strategies and business decisions.
- Strategic Planning and Execution: Develop and implement business plans across the healthcare ecosystem, including key account management (KAM) action plans, to achieve account objectives. Map patient journeys and collaborate with cross-functional teams to address care gaps and enhance discharge management.
- Contribute positively to the Sales, Marketing, and Medical teams by sharing business insights based on in-depth competitive analysis, fostering cooperative relationships, and collaborating to achieve team and company objectives.
- Foster strong relationships with key customers, ensuring best-in-class experience and satisfaction. Leverage existing networks and establish new ones to improve access to therapy and enhance patient outcomes.
- Operational Efficiency and Performance: Achieve sales, productivity, and performance targets within budget and timelines. Execute coverage and frequency plans, monitor brand performance using appropriate tools, and implement corrective actions as necessary. Ensure timely and accurate reporting while handling customer inquiries professionally.
Major Accountabilities: Hematology Brand Manager (30%)
- Co-lead short- and long-term plans for the disease area and the Hematology Brand Team, developing and implementing marketing strategies while continuously applying market insights and competitor knowledge with a Strategic Learning Mindset.
- Create and execute national promotional campaigns and tactical plans within budget, monitor and analyze their effectiveness, ensuring budget accuracy (within +/-3%) and compliance with regulations.
- Develop and manage the omni-channel communication plan, coordinate content creation with relevant teams, and monitor engagement impacts, adjusting strategies as necessary.
- Foster an innovation mindset, encourage out-of-the-box thinking, and drive experimentation for the continuous improvement of omni-channel strategies and brand executions.
- Understand patient journey drivers, coordinate disease area partnership projects, share best practices, and support Patient Service Programs in co-creating solutions with key accounts.
- Ensure that patient perspectives are integrated into business decisions and solutions, enhancing engagement and outcomes in alignment with Novartis' objectives.
What You'll Bring to the Role:
- Bachelor's degree in Marketing, Business, Life Sciences, or validated equivalent through professional experience.
- Business fluency in German and English; French is a plus.
- 2+ years of professional experience in pharmaceutical sales, focusing on the ethical promotion of products to specialist physicians.
- Proven experience in brand management, preferably within the pharmaceutical or healthcare industry; experience in Oncology/Hematology is advantageous.
- Ability to work effectively in a cross-functional team environment.
- Strong analytical and problem-solving skills.
Why Novartis?
Helping people battling diseases and their families requires more than innovative science. It takes a community of smart, passionate individuals like you, collaborating, supporting, and inspiring one another to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Learn more about us.
Benefits and Rewards:
Discover all the ways we’ll support your personal and professional growth through our handbook: View our handbook.
Commitment to Diversity and Inclusion / EEO:
Novartis is dedicated to fostering an outstanding, inclusive work environment, represented by diverse teams that reflect the communities and patients we serve.
Accessibility and Accommodation:
If you require reasonable accommodation during the recruitment process due to a medical condition or disability, please reach out to us. Provide your request details and contact information via email.
Join Our Novartis Network:
If this role does not align with your experience or career aspirations, consider staying connected to learn about future opportunities. Join the Novartis Network here.
Application Process:
Apply online using the form below. Please note that only applications matching the job profile will be considered.
Division:
International
Business Unit:
Innovative Medicines
Location:
Switzerland
Site:
Rotkreuz (Field-Based)
Company / Legal Entity:
C018 (FCRS = CH018) Novartis Pharma Schweiz AG
Functional Area:
Sales
Job Type:
Full time
Employment Type:
Regular
Shift Work:
No