Head of Operations / Head of Operations

Head of Operations

100%, Zurich, fixed-term

At MYNERVA - a Wyss Zurich project - our mission is to enhance the lives of individuals suffering from neuropathy. MYNERVA has developed a medical device to artificially restore the sense of touch and alleviate pain using non-invasive neurostimulation.

We are seeking a highly driven Head of Operations (100%) to lead our operational infrastructure, regulatory strategy, and quality systems as we prepare for clinical and commercial scale-up. This role is perfect for an experienced leader with a strong track record in operations, medical device compliance, and international market readiness, particularly in the United States.

Project Background

The Head of Operations will oversee the full operational backbone of MYNERVA, including project management, supply chain, manufacturing, quality, and regulatory affairs. This individual will be part of the leadership team and will collaborate closely with the executive team to build scalable processes and ensure that our product production and delivery meet the highest standards. The position is based in Zurich (100% on-site).

Job Description

• Operations
  • Lead operational planning and execution with clear KPIs, timelines, and budgetary controls in coordination with other departments.
  • Drive continuous improvement across operational workflows, cost control, and risk management.
• Manufacturing & Supply Chain Management
  • Set up and manage scalable manufacturing operations (including supplier management) to support clinical and commercial needs.
  • Oversee procurement, production planning, and inventory management to ensure on-time delivery and quality.
  • Monitor and optimize logistics and global distribution strategies.
• Quality & Regulatory
  • Guide the quality team in implementing robust quality management systems in accordance with ISO 13485, FDA QSR (21 CFR 820), and related standards.
  • Support and execute regulatory strategy for the US (FDA) and international markets in collaboration with the CEO, regulatory team, and external consultants.
  • Support the regulatory submission process together with internal resources and consultants.

Profile

• Education & Experience:
  • Bachelor's or Master's degree in Engineering, Operations, Quality, or a related field.
  • Minimum 10 years of industry experience, with at least 5 years in operations roles within the medical device industry.
  • Proven experience with US FDA regulatory pathways and commercializing products in the US market.
• Skills & Competencies:
  • High energy and well-organized individual with a hands-on approach.
  • Strong entrepreneurial spirit.
  • Comprehensive understanding of medical device manufacturing and quality requirements.
  • Strategic thinker with excellent execution, leadership, and organizational skills.
  • Understanding of international regulatory frameworks (FDA, ISO 13485).
  • Familiarity with risk management, document control, and design controls.
  • Strong communication and stakeholder management skills.
  • Fluency in English; proficiency in German or other languages is a plus.

Workplace

The role is situated in a dynamic, diversified, and innovation-driven work environment that fosters collaboration and dedication to improving patients' lives.

We Offer

• A high-impact role in a cutting-edge MedTech startup.
• Opportunities for fast-track career growth as MYNERVA scales.
• A highly motivated and collaborative team committed to enhancing patient outcomes.
• Benefits according to ETH Zurich's employee benefits program.

We Value Diversity

In line with our values, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity, and nurture a working and learning environment in which the rights and dignity of all our staff and students are respected. Visit our Equal Opportunities and Diversity website for more information on our commitment to a fair and open environment.

Curious? So Are We.

We look forward to receiving your online application using the form below. Please include the following documents:

• Video pitch introduction (compulsory, 1 min max)
• CV
• Motivation letter: why MYNERVA?
• Reference letters

Please note that only applications matching the job profile will be considered.

Further information about MYNERVA can be found on our website. If you have any questions, feel free to reach out to Greta Preatoni (Show e-mail).

We want to emphasize that the pre-selection is carried out by the responsible recruiters and not by artificial intelligence.

About ETH Zürich

ETH Zurich is one of the world’s leading universities specializing in science and technology. Renowned for our excellent education, cutting-edge fundamental research, and direct transfer of new knowledge into society, ETH Zurich gathers over 30,000 individuals from more than 120 countries in an environment that inspires excellence and independent thinking. Located in the heart of Europe yet forging connections worldwide, we work collaboratively to develop solutions for the global challenges of today and tomorrow.