Head of Commercial Technology and Innovation / Head of Commercial Technology and Innovationess

Shape the Future of Commercial Technology

Are you ready to influence the landscape of commercial technology in a global life sciences organization? Join us on a transformative mission to enhance customer engagement in life sciences by directing and driving innovation across our commercial technology ecosystem. To support Bavarian Nordic’s continuous global growth, we are seeking a Head of Commercial Technology & Innovation to become part of our Global Commercial Operations team.

Your Role and Impact

This senior leadership position comes with enterprise-wide implications, offering you the chance to shape how we engage customers worldwide, both today and in the future.

Boost Our Team

In this dynamic and collaborative environment, you will define and lead the global commercial technology strategy, functioning as a crucial strategic link across commercial, digital, medical, and compliance sectors. You will own the global vision and roadmap regarding customer engagement and marketing technologies as the business owner of the MarTech ecosystem. Your focus will be on ensuring it is scalable, compliant, and fully aligned with our commercial and strategic objectives.

Reporting to the Head of Global Commercial Operations, you will collaborate closely with various stakeholders globally, regionally, and locally, as well as engage with key technology partners and vendors. Additionally, you will lead the ongoing development of the global commercial technology team that supports customer engagement platforms.

This role is based in Switzerland (eligibility to work in the country is required) and offers a remote work setup. Occasional travel is expected.

Your Responsibilities

In this pivotal role, you will take end-to-end ownership of Bavarian Nordic’s commercial and customer engagement technology landscape, from strategy and innovation through governance, enablement, and value realization.

• Define and evolve the global commercial technology strategy and enterprise roadmap, embracing innovation initiatives from ideation to scaling.
• Manage business-side governance, integration readiness, and vendor oversight for customer engagement and MarTech platforms.
• Facilitate compliant and scalable omnichannel customer engagement in collaboration with cross-functional partners, ensuring alignment with business needs and regulatory standards.
• Act as the strategic connector across the organization, identifying capability gaps and driving platform adoption and value realization.
• Build and lead high-performing teams and enablement frameworks, including KPIs, SOPs, training, and performance tracking.

Are You Our Strategic Digital Leader?

To thrive in this role, you must blend strategic vision with strong execution skills. You are a natural connector who simplifies complexity, fosters alignment among global stakeholders, and leads effectively through influence.

We are seeking candidates with:

• A minimum of a Bachelor’s degree in Marketing, Digital Business, IT, Information Systems, or a related field (Master’s degree or MBA is a strong advantage).
• 10+ years of experience in commercial technology or customer engagement platforms within regulated industries (pharma/life sciences preferred).
• Proven history of defining and executing enterprise-level commercial technology strategies.
• Hands-on knowledge of customer engagement platforms, marketing automation, CDPs, analytics, consent management, and social/paid media tools.
• A demonstrated track record in platform ownership, governance, and global transformation initiatives.
• Solid understanding of data privacy and compliance frameworks (e.g., GDPR).
• Experience leading cross-functional initiatives in global, matrixed organizations.
• Fluency in English; additional languages are an advantage.

Join Us at Bavarian Nordic

At Bavarian Nordic, we are dedicated to improving and saving lives through groundbreaking vaccines. As the world’s largest pure play vaccine company, your contributions will make a significant and meaningful impact on a global scale.

You will become part of a supportive and collaborative team of over 1,800 colleagues worldwide, where your ideas are valued, your growth is nourished, and your leadership can truly make a difference.

We Offer You the Opportunity to:

• Be part of a purpose-driven, global organization.
• Lead and shape essential commercial technology initiatives.
• Advance your career with robust personal and professional development opportunities, including potential leadership roles.
• Thrive in a dynamic, inclusive, and collaborative environment.

Ready to Make an Impact?

Apply online using the form below. Only applications matching the job profile will be considered.

Please refrain from submitting applications via email, as they will not be considered.

We kindly ask that headhunters or recruitment agencies do not contact us regarding this position.

Founded in 1994, Bavarian Nordic has over 30 years of experience in developing life-saving vaccines. As a global leader in smallpox and mpox vaccines, our product portfolio includes market-leading vaccines against rabies, tick-borne encephalitis, cholera, typhoid, and Ebola. Headquartered in Denmark, we have manufacturing, research, and sales offices across Europe and North America. Our values – our Bavarian Nordic DNA – guide our actions every day. We embrace change, value teamwork, and are committed to protecting lives. If these qualities resonate with you, we warmly invite you to join us!

Bavarian Nordic is an Equal Opportunity Employer. All qualified applications will receive consideration for employment without discrimination based on race, color, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

www.bavarian-nordic.com