Global Customer and Market Intelligence Manager / Global Customer and Market Intelligence Manageress

Join Our Team at Datwyler

In billions of syringes and in every second car worldwide, Datwyler components significantly enhance safety for both patients and drivers. As a high-tech company, we specialize in high-quality, system-critical elastomer components and maintain leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites across four continents, sales in more than 100 countries, and a workforce of over 8,000 employees, we generate annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler. We foster a culture of respect, trust, and appreciation. Our strong roots and values have been established over our 100-year corporate history. We invite you to become a part of our outstanding team as a...

Global Customer and Market Intelligence Manager

As a Global Customer and Market Intelligence Manager, you will have the opportunity to implement and expand innovative ideas within a specialized, forward-thinking company. This role allows you to collaborate with various departments and external partners. We offer an industry-standard salary, a comprehensive onboarding program, diverse and tailor-made training opportunities, as well as a vibrant and dedicated team engaged in exciting tasks.

Your Responsibilities

• Work globally across Datwyler's divisions and functions to define and execute a voice of customer strategy to drive actionable customer and prospect insight generation.
• Serve as a Datwyler customer champion by advocating for the value of capturing and leveraging customer insights throughout the organization.
• Define and execute a market intelligence approach using third-party data for consistent insight generation applicable to market evaluation, sizing, and strategic planning.
• Develop and implement data analytics-driven strategies and use cases to gather customer and prospect insights from both primary and external data sources.

Our Requirements

• University or HES diploma in a relevant field.
• Minimum 3-5 years of experience in voice of customer generation (both direct and analytics-driven) and market intelligence.
• Fluency in English; proficiency in German or Mandarin is desirable as a second language.
• Strong listening, negotiation, presentation, and analytical skills.
• Entrepreneurial mindset, proactive attitude, and openness to change.

Apply Today

Ready to start your journey with us? Apply online using the form below. Please note that only applications matching the job profile will be considered.

Be Yourself at Datwyler

We believe that people make the difference. At Datwyler, you will experience diversity and a vast array of career opportunities unique to an international company. Together, we are enhancing our agility, accelerating digitalization, and promoting sustainability. For motivated and talented individuals, we offer engaging development opportunities with training and assignments in a global context. Contribute your creativity and ideas to help shape our future!

For more information about our company, visit www.datwyler.com.