Global Customer and Market Intelligence Manager / Global Customer and Market Intelligence Manageress

Join Our Innovative Team at Datwyler

In billions of syringes and in every second car worldwide, Datwyler components contribute significantly to the safety of both patients and drivers. As a high-tech company, we specialize in high-quality, system-critical elastomer components and maintain leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites across four continents, sales in more than 100 countries, and a dedicated workforce of over 8,000 employees, our Switzerland-based company generates annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler; we treat each other with respect, trust, and appreciation. With strong roots and values cultivated over our 100-year corporate history, we invite you to become part of our dynamic team as a...

Global Customer and Market Intelligence Manager

What We Offer

Join us to implement and expand your innovative ideas within a specialized, future-oriented company. This position will allow you to collaborate with various departments and external partners. Benefits include an industry-standard salary, a comprehensive onboarding program, diverse and tailor-made training opportunities, and a vibrant team engaged in exciting tasks.

Your Responsibilities

• Work globally across Datwyler's divisions and functions to define and execute a voice of customer strategy to drive actionable insights from both direct and indirect customer engagement.
• Act as a customer champion for Datwyler, advocating for the importance of capturing and utilizing customer insights across the organization.
• Define and implement a market intelligence approach using third-party data to provide consistent insights for market evaluation, sizing, and strategic planning.
• Develop and execute data analytics-driven strategies to generate customer and prospect insights from primary and external data.

Our Requirements

• University or HES diploma in a relevant field.
• Minimum of 3-5 years of experience in voice of customer generation (both direct and data analytics-driven) and market intelligence.
• Fluent in English; proficiency in German or Mandarin is desirable.
• Essential skills include strong listening, negotiation, presentation, and analytical capabilities.
• Demonstrated entrepreneurial mindset, proactive attitude, and adaptability to change.

If you believe you're the right fit, apply online using the form below. Please note that only applications matching the job profile will be considered.

Be Yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a myriad of career opportunities that an international company can provide. Together, we are enhancing our agility, accelerating digitalization, and fostering sustainability. For motivated and talented employees, we offer exciting development opportunities with training and assignments in a global environment. Contribute your creativity and ideas with us.

For more information, visit www.datwyler.com.