Global CRM Strategy and Governance Manager / Global CRM Strategy and Governance Manageress

Join Datwyler: Shaping the Future of Safety

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. As a high-tech company, we specialize in high-quality, system-critical elastomer components, holding leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries, and a dedicated workforce of over 8,000 employees, our Swiss headquarters drives annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler; we foster an environment of respect, trust, and appreciation. With a rich history of 100 years, our strong values and roots are well established. We invite you to become part of our exceptional team as a...

Global CRM Strategy and Governance Manager

This is an exciting opportunity to implement and expand your innovative ideas in a specialized, future-oriented company. In this role, you will collaborate with various departments and external partners, driving our CRM and Marketing Automation strategy. We provide an industry-standard salary, a comprehensive onboarding program, diverse and tailored training opportunities, and a vibrant team to work with.

Your Responsibilities

• Work across Datwyler's divisions and functions globally to create, reach consensus, and continuously improve a comprehensive customer journey CRM and Marketing Automation strategy, focusing on processes, systems, and data management.
• Collaborate with Datwyler IT to evaluate potential CRM platform improvement solutions.
• Define, execute, and maintain ongoing CRM global governance across Datwyler.
• Define and provide ongoing CRM reporting.
• Act as a Datwyler CRM expert, staying informed about emerging CRM and Marketing Automation trends and best practices.

Our Requirements

• University or HES diploma in a relevant field.
• Minimum of 3-5 years of experience in CRM and Marketing Automation implementation and management, ideally in a B2B environment.
• Fluency in English; proficiency in German or Mandarin is a plus.
• Strong listening, negotiation, presentation, and analytical skills.
• Entrepreneurial spirit, proactive attitude, and openness to change.

Apply Today

Ready to start? Apply online using the form below. Please note that only applications matching the job profile will be considered.

Be Yourself at Datwyler

We believe that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization, and fostering sustainability. For motivated and talented individuals, we offer exciting development opportunities with training and assignments in a global environment. Here, you can unleash your creativity and put forth all your ideas.

For more information, visit www.datwyler.com.