Functional Business Analyst / Functional Business Analystess

Basic Information

Business Line: Technology & Transformation

City: Zurich

Experience Level: Graduate

Working Time Percentage: 80% - 100%

Date Published: 08-Dec-2025

Req #: 21519

Job Description

Location: Zurich

Work Pattern Percentage: 80-100%

Shape the Future of Insurance!

Be part of shaping the future of insurance. As a Functional Business Analyst focusing on Core Platform Transformation projects, you will sit at the intersection of business and technology teams, translating strategic ambitions into clear and actionable solutions. You will help leading insurers simplify complexity, enhance customer journeys, and unlock the full potential of digital platforms in a fast-evolving industry.

How You Can Make an Impact

• Continuously challenge and optimize customer journeys and business processes using data-driven insights and best practices from across the insurance industry.
• Bridge the gap between business stakeholders and technical teams by translating business needs into well-defined functional requirements.
• Leverage your Guidewire functional knowledge to shape scalable and efficient solutions.
• Lead end-to-end requirements gathering, process mapping, and functional design activities across Policy, Billing, or Claims domains.
• Collaborate closely with architects, developers, and testers to ensure solutions align with business objectives and deliver measurable value.
• Support configuration, testing, and user acceptance to ensure a smooth transition from design to implementation.

Who We Are Looking For

• You hold a university degree with a strong academic record and have ideally gained first work experience in insurance or while working with a major consulting firm.
• Experience as a Business Analyst with strong knowledge of Guidewire (PolicyCenter, BillingCenter); ClaimCenter knowledge is a plus.
• Deep understanding of core insurance processes and data flows, ideally supported by practical experience in policy administration or claims.
• Strong analytical and conceptual skills with the ability to translate business language into system logic.
• Experience in agile project environments, working closely with cross-functional teams to deliver incremental value.
• Excellent communication, facilitation, and documentation skills, able to build trust with both business leaders and technical experts.

Your Team

Deloitte Consulting is a leading global professional services firm that provides a wide range of services to clients in various industries. With a focus on innovation, collaboration, and excellence, we help clients solve complex business problems and achieve their goals. The "Insurance Transformation & Innovation" practice advises, designs, implements, and deploys solutions focused on the core business issues within the insurance industry.

Join a diverse, multinational, and highly motivated team. We will help you grow both personally and professionally through our trainings, mentoring programs, and on-the-job learning, all while connecting with colleagues across business lines.

Careers at Deloitte. Choose Your Impact.

At Deloitte, your ideas create impact and spark meaningful change for our clients, people, and society. Your unique expertise, background, and perspective help us find new solutions to the most complex challenges, ultimately brightening the futures of those our work affects. You can build a career that inspires and energizes you at Deloitte.

In Switzerland, we provide industry-specific services in Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, and Tax & Legal. With more than 2,600 employees at six locations, we serve organizations of all sizes across various industries. We offer meaningful and challenging work in an inclusive and supportive environment where you can be your best self and continuously grow. You will benefit from flexible and hybrid working conditions, well-being programs, and many opportunities to connect, collaborate, and learn.

Join us and become part of a global network dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030.

Apply Online

What are you waiting for? Apply online using the form below and become an expert in the insurance industry!

If you have any questions, please contact Sophia at talent@deloitte.ch.

We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age, or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don't hold yourself back - apply today.

We do not accept applications from recruitment agencies for this position.

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.

Requisition Number: 21519