Chenot Palace Weggis: Join Our Team
Chenot Palace Weggis serves as the flagship of the globally renowned Chenot Group, located directly on the picturesque Lake Lucerne. With nearly 50 years of expertise in health, wellness, and luxury hospitality, our establishment is committed to an exceptional standard of service grounded in the esteemed Chenot Method®. This method works in synergy with the Chenot diet to detoxify the body and activate self-healing powers. At Chenot, we embrace both Classical Western medicine and traditional Chinese medicine.
Nestled at the foot of the Swiss Alps, Chenot Palace in Weggis features 97 rooms and suites, a restaurant, and a delightful tea lounge. Our medical spa spans an impressive 5,000 m² and is equipped with state-of-the-art technology designed to support the Chenot Detox programs.
Become a part of our dynamic, young, and international team!
Qualifications & Competencies
- Minimum of two years' experience in a similar luxury environment within Front Office.
- A cordial host with a thorough understanding of exemplary service.
- Initial leadership experience, with a passion for coaching and training team members.
- Ambitious, with a strong work ethic and a keen attention to detail.
- A person with team spirit, a friendly demeanor, and an open personality.
- Flexible and conscientious in approach.
- Excellent organizational skills, able to maintain composure in stressful situations.
- Strong decision-making skills with the capability to think clearly and calmly under pressure.
Tasks & Responsibilities
- Supervise and support the Front Office team to ensure smooth, efficient, and personalized guest check-in and check-out experiences.
- Manage high volumes of guest arrivals and departures during peak periods while consistently delivering personalized service.
- Act as a primary contact for VIP guests, handling special requests and ensuring consistent personalized service.
- Ensure daily shift handovers are seamless, detailed, and effective.
- Monitor guest billing accuracy and resolve any discrepancies.
- Conduct daily briefings, providing updates on occupancy, VIP arrivals, and other critical information.
- Address guest complaints or service issues, ensuring resolutions that maintain the hotel’s esteemed reputation.
- Ensure adherence to all Chenot policies, procedures, and quality standards.
- Drive upselling initiatives to maximize hotel revenue opportunities.
- Prepare operational reports and represent the Front Office management team in departmental meetings.
- Act in the capacity of Assistant Front Office Manager (AFOM) and Front Office Manager (FOM) during their absence, ensuring continuity of leadership and high operational standards.
Opportunities & Perspectives
We are seeking a motivated individual ready to take the next step in their career. This opportunity allows for impactful work, personal growth, and development within an exciting pre-opening environment at an internationally operating company focused on continual growth. Our emphasis is on promoting health, well-being, and luxury. You will have the chance to build your own department from the ground up, making a significant difference along the way. We offer personal and professional development along with various company-related incentives.
Apply online using the form below.
Only applications matching the job profile will be considered.