Join Our Team at Chenot Palace Weggis
Chenot Palace Weggis is the flagship of the globally renowned Chenot Group, located directly on the stunning shores of Lake Lucerne. For nearly 50 years, our company has specialized in health, wellness, and luxury hospitality. Our unique approach combines the renowned Chenot Method® with a carefully curated Chenot diet, designed to detoxify the body and activate its self-healing powers. At Chenot, we integrate both Classical Western medicine and traditional Chinese medicine for a holistic wellness experience.
Nestled at the foot of the Swiss Alps, the Chenot Palace in Weggis features 97 elegant rooms and suites, a sophisticated restaurant, and a serene tea lounge. The medical spa spans an impressive 5,000 m² and is equipped with state-of-the-art technology to support our signature Chenot Detox programmes.
Become a part of our dynamic and international team!
Qualifications & Competences
- Minimum of two years of experience in a similar luxury environment at the front office level
- A cordial host with a profound understanding of service excellence
- Initial leadership experience, with a passion for coaching and training team members
- Ambitious, with a desire to exceed expectations and a strong attention to detail
- Quick learner with a friendly, helpful, and open personality
- Flexible and conscientious, embodying a positive work ethic
- Excellent organizational skills, capable of maintaining composure in high-pressure situations
- Strong decision-making abilities, with the capacity to think clearly under pressure
Tasks & Challenges
- Supervise and support the Front Office team to ensure seamless and personalized guest check-in and check-out experiences
- Manage high volumes of guest arrivals and departures during peak periods while delivering personalized service
- Act as the main point of contact for VIP guests, handling special requests and maintaining high service standards
- Ensure smooth and effective daily shift handovers
- Monitor guest billing accuracy and resolve discrepancies
- Conduct daily briefings, providing updates on occupancy, VIP arrivals, and other essential information
- Address and resolve guest complaints or service issues, upholding the hotel’s esteemed reputation
- Adhere to and enforce all Chenot policies, procedures, and quality standards
- Drive upselling initiatives to maximize hotel revenue opportunities
- Prepare operational reports and represent the front office management team in departmental meetings
- Represent the Assistant Front Office Manager (AFOM) and Front Office Manager (FOM) in their absence, ensuring continuity in leadership and high operational standards
Opportunities & Perspectives
We are seeking an individual eager to take the next step in their career. This opportunity offers the chance to make a significant impact, learn, and grow in an exciting pre-opening environment of an internationally operating company focused on health, well-being, and luxury. You will have the opportunity to shape your own department from the ground up and truly make a difference. Enjoy personal and professional development alongside various company-related incentives.
Apply online using the form below. Please note that only applications matching the job profile will be considered.