Front Office Agent / Front Office Agentess

Join Our Team at Chenot Palace Weggis

Chenot Palace Weggis is the flagship of the globally active Chenot Group, renowned for its Health Wellness Retreat located directly on the picturesque Lake Lucerne. For nearly 50 years, our company has specialized in health, wellness, and luxury hospitality. Our unique approach combines the acclaimed Chenot Method® with the Chenot diet, promoting detoxification and activating the body's self-healing capabilities. At Chenot, we integrate both Classical Western and Chinese medicine to create a holistic experience.

Nestled at the foot of the Swiss Alps, Chenot Palace Weggis boasts 97 rooms and suites, an exquisite restaurant, and a soothing tea lounge. Our state-of-the-art medical spa spans 5,000 m² and is fully equipped to support our specialized Chenot Detox programs.

Become a part of our vibrant, dynamic, and international team!

Qualifications & Competences

• Previous experience in front office operations within the luxury hotel sector.
• Excellent written and spoken English skills; proficiency in additional languages (Russian, Italian, or French) is an advantage.
• Familiarity with hotel software such as “Protel” or “Protel Air” is preferred.
• Exceptional hosting abilities: A passion for providing the highest level of service.
• Strong organizational skills: Able to maintain composure and efficiency in stressful situations.
• Collaborative team player with a positive demeanor: Always willing to support colleagues and contribute proactively.
• Currently enrolled in a recognized Swiss hotel management school; internships of at least 12 months are also welcomed.

Tasks & Challenges

• Deliver a warm welcome and provide both professional and personal care to our international guests, ensuring their stay is nothing short of exceptional.
• Manage check-in and check-out procedures while coordinating and overseeing administrative activities at the reception in accordance with Chenot standards.
• Address and professionally resolve guest complaints.
• Uphold and further develop our quality standards.

Opportunities & Perspectives

We are seeking an individual eager to take the next step in their career. This opportunity allows you to make a significant impact while learning and growing in an exciting pre-opening environment within an internationally growing company. Our focus is on enhancing the health, well-being, and luxury experience of our guests. You will have the opportunity to build your department from the ground up and truly make a difference. Benefit from personal and professional development, along with various company-related incentives. Apply online using the form below. Please note that only applications matching the job profile will be considered.