Front Office Agent / Front Office Agentess

Join Our Team at Chenot Palace Weggis

Chenot Palace Weggis is the flagship of the globally active Chenot Group, renowned for our Health Wellness Retreat located directly on the serene shores of Lake Lucerne. For nearly 50 years, we have specialized in health, wellness, and luxury hospitality. Our core approach integrates the renowned Chenot Method®, synergized with the Chenot diet, to rejuvenate both body and mind, promoting detoxification and activating self-healing abilities. At Chenot, we embrace both Classical Western medicine and the ancient practices of Chinese medicine.

Set against the stunning backdrop of the Swiss Alps, Chenot Palace Weggis features 97 elegantly appointed rooms and suites, alongside a restaurant and a tea lounge. Our state-of-the-art medical spa spans 5,000 m², supporting our comprehensive Chenot Detox programs.

If you are eager to be part of a young, dynamic, and international team, we invite you to apply online using the form below.

Qualifications & Competencies

• Experience in the front office of a luxury hotel environment
• Proficient in written and spoken English; knowledge of one or more additional languages (Russian, Italian, or French) is an advantage
• Familiarity with hotel software such as «Protel» or «Protel Air» is desirable
• Exceptional service skills: a passion for providing the highest level of hospitality
• Strong organizational abilities and resilience: capable of maintaining composure in high-pressure situations
• A collaborative team player with a positive attitude: ready to support colleagues and engage proactively
• Currently a student at a recognized Swiss hotel management school; internships of a minimum of 12 months are welcome

Key Responsibilities

• Provide a warm welcome and personalized care for our international guests, ensuring their stay is exceptional
• Oversee check-in and check-out processes, as well as manage and coordinate administrative tasks at the reception while adhering to Chenot standards
• Professionally address and resolve guest complaints
• Ensure compliance and continuous improvement of our quality standards

Opportunities & Perspectives

We seek an individual ready to take the next significant step in their career. This position offers a unique opportunity to make a meaningful impact and grow within the exciting pre-opening phase of our internationally expanding company. At Chenot, the focus is on enhancing health, well-being, and luxury experiences. You will have the chance to shape your own department and contribute to a transformative journey. Enjoy personal and professional development, along with various company-related incentives.

Only applications matching the job profile will be considered.