European Credit Control Manager
Location: Basingstoke – Hybrid
Salary: Competitive
Contract: 12-Month Fixed-Term Contract
Working Pattern: Full-Time
Overview
We are seeking an experienced European Credit Control Manager to join a well-established international business on a 12-month fixed-term contract. This senior, hands-on leadership role involves overseeing the European Credit function, managing and developing a diverse Credit Control team, and taking ownership of cash collection, credit risk, working capital, and credit strategy across multiple European markets.
The Role
Your responsibilities will include:
- Leading, managing, and developing the European Credit Control team
- Managing regional cash collection targets and improving working capital
- Monitoring and driving DSO performance across European markets
- Overseeing customer accounts and ensuring agreed payment terms are maintained
- Managing commercial credit decisions for new and existing customers
- Minimizing bad debt exposure while supporting commercial objectives
- Overseeing orders placed on credit hold and ensuring appropriate release processes are followed
- Maintaining and enforcing credit policies and procedures
- Working closely with Sales, Customer Service, and Finance teams
- Supporting accurate and timely invoicing and effective payment processes
- Ensuring credit processes meet internal audit requirements
- Supporting Oracle and other credit-related system implementations
- Representing the Credit function at internal meetings and, when required, during customer visits
About You
To be successful in this role, you should possess the following qualifications:
- Significant experience in Credit Control/Credit Management
- Previous experience leading and developing a sizeable Credit Control team
- Experience managing a credit function across multiple European markets
- Strong understanding of cash collection, DSO, working capital, and credit risk
- Commercial approach with the ability to balance risk management with business requirements
- Confidence in working with senior stakeholders across Finance, Sales, and Customer Service
- Strong Excel and systems skills (Oracle experience would be highly advantageous)
- Excellent communication, influencing, and conflict-resolution skills
- Comfortable working independently and making decisions in a fast-paced environment
- ICM qualification is advantageous but not essential
What's on Offer
- Competitive salary + annual bonus
- Hybrid working arrangement
- Senior European remit
- Opportunity to lead an established Credit Control function
- Broad exposure across Finance, Sales, and Customer Service within an international organization
- Private pension
- Health cash plan, including contributions towards dental and optical costs
- £500 annual contribution towards anything wellbeing related
This is a fantastic opportunity for an experienced Credit Manager with European exposure to take ownership of a sizeable international credit function. If you are interested, please apply online using the form below. Note that only applications matching the job profile will be considered.
Work location, Switzerland