Job Title: Director Commercial Services, P&B, B&C EMEA Region
Location: Kaiseraugst, Switzerland
Job Band (Level): F
Are you ready to shape the commercial future of Beauty & Care in EMEA? At dsm-firmenich, we are seeking a forward-thinking Director Commercial Services, P&B, B&C EMEA Region to drive our strategy across the Sun, Skin, and Hair Care portfolio.
As a strategic leader, you will develop and execute commercial strategies that balance volume, pricing, and margin ambitions while guiding a diverse and multidisciplinary team. Your role will be central to translating market opportunities into sustainable growth, strengthening distributor relationships, and optimizing volume allocations across a dynamic, global organization. In this pivotal role, you’ll not only influence commercial operations across EMEA but also act as a key advisor to senior leadership—ensuring our customers’ needs are met today while preparing the business for tomorrow.
Your Key Responsibilities:
- Develop and implement commercial strategy to meet targets in terms of volume, prices, and gross margin across the B&C EMEA portfolio (Sun, Skin, and Hair Care).
- Influence broader commercial operations supporting diverse customer bases and distributor relationships.
- Prepare regional budget input based on a bottom-up and top-down process as well as Integrated Demand Planning process and supply constraints.
- Provide day-to-day commercial management guidelines to steer the regional salesforce efficiently across both transactional commodities and strategic specialties.
- Directly manage a multidisciplinary team, including Demand Manager, Customer Service Team, Commercial Analyst, and Customer Documentation Specialist.
- Lead demand planner/forecast processes to ensure accurate monthly forecasting and allocation of goods to meet customer demand and targets.
- Collaborate with the global commercial team and other Directors of Commercial Services from different regions to optimize volume allocations under tight supply conditions.
- Identify and collect trends and needs that can lead to new products, customers, applications, and market expansion projects in collaboration with other regions.
- Ensure adequate business intelligence, maintain awareness of competitor products and strategies, and adapt commercial strategies as necessary.
- Facilitate effective internal communications on commercial issues with global and regional teams.
- Act as a key advisor to senior leadership, contributing to decision-making on commercial policies and practices.
We Offer:
- A space to grow by encouraging and supporting curiosity and an open mindset.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- A commitment to being one team and learning from each other to bring progress to life and create a better future.
- A rich history and a promising future rooted in bold scientific innovation and passionate creation with our customers.
- A firm belief that collaboration with our customers is the key to achieving great things.
- The opportunity to work for a company where sustainability is not just a claim, but core to our strategy and purpose.
You Bring:
- A university degree in Business and/or a technical field; an MBA is required.
- Supply Chain Management certification is a strong asset.
- Deep knowledge of the chemical and cosmetic industry, including market dynamics and business models across both commodities and specialties, with a minimum of 10 years of relevant working experience, including at least 5 years in China.
- In-depth knowledge of key cosmetic ingredient suppliers across Asia, including China, South Korea, and India.
- Excellent communication skills, both written and verbal, in English and Chinese are a must.
- A proven track record of successfully leading diverse, cross-functional teams (at least 5 years).
- Strong proficiency in key IT systems (e.g., SAP, CRM, Power BI) and processes (e.g., Integrated Business Planning IBP).
- Demonstrated commercial acumen and strategic thinking capabilities.
About dsm-firmenich:
At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
While you're making a difference, we’ll ensure your growth continues too—with learning that never stops, a culture that lifts you up, and the freedom to move across businesses, teams, and borders. Your voice matters here, and your ideas are essential to our future. Because real progress only happens when we go beyond, together.
Apply Online:
Interested in this position? Apply online using the form below. Please note that only applications matching the job profile will be considered.
Inclusion, Belonging, and Equal Opportunity Statement:
At dsm-firmenich, we believe being a force for good starts with how we treat each other. When people feel supported, included, and free to be themselves, they perform at their best—and that’s the culture we’re fostering. We are dedicated to creating equal opportunities where authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We are proud to be an equal opportunity employer and are serious about making our hiring process as fair and inclusive as possible. From using inclusive language to diverse interview panels and thoughtful sourcing practices, we are committed to reflecting the world we serve. We welcome candidates from all backgrounds—regardless of gender, ethnicity, sexual orientation, or any other characteristic that makes you unique. If you require any support throughout the application process, please let us know what you need, and we will do everything we can to accommodate you.
Agency Statement:
We are managing this search directly at dsm-firmenich. If you are applying as an individual, we would love to hear from you. We are not accepting agency submissions or proposals involving fees or commissions for this role.