Job Title: Director Commercial Services, P&B, B&C EMEA Region
Location: Kaiseraugst, Switzerland
Job Band (Level): F
Overview
Are you ready to shape the commercial future of Beauty & Care in EMEA? At dsm-firmenich, we’re seeking a forward-thinking Director of Commercial Services for the P&B and B&C EMEA Region. This pivotal role involves driving our strategy across the Sun, Skin, and Hair Care portfolio.
As a strategic leader, you’ll develop and execute commercial strategies that balance volume, pricing, and margin ambitions while guiding a diverse and multidisciplinary team. Your leadership will be central to translating market opportunities into sustainable growth, strengthening distributor relationships, and optimizing volume allocations across a dynamic, global organization. In this influential role, you will act as a key advisor to senior leadership—ensuring our customers’ needs are met today while preparing the business for tomorrow.
Your Key Responsibilities
- Develop and implement a commercial strategy to meet targets for volume, pricing, and gross margin across the B&C EMEA portfolio (Sun, Skin, and Hair Care).
- Influence broader commercial operations supporting diverse customer bases and distributor relationships.
- Develop regional budget input based on both bottom-up and top-down processes, as well as the Integrated Demand Planning process and supply constraints.
- Manage day-to-day commercial guidelines to efficiently steer the regional salesforce across transactional commodities and strategic specialties.
- Directly manage a multidisciplinary team, including the Demand Manager, Customer Service Team, Commercial Analyst, and Customer Documentation Specialist.
- Lead the demand planner/forecast process to ensure accurate monthly forecasts and allocations of goods to customers to meet demand and targets.
- Collaborate with the global commercial team and other Directors of Commercial Services from different regions to optimize volume allocations under tight supply constraints.
- Identify and collect trends and needs that can lead to new products, customers, applications, and market expansion projects in collaboration with other regions.
- Ensure adequate business intelligence, maintain awareness of competitors’ products and strategies, and adapt commercial strategies as needed.
- Assure effective internal communication on commercial matters with global and regional teams.
- Act as a key advisor to senior leadership, contributing to decision-making on commercial policies and practices.
We Offer
- A space for growth by encouraging and supporting curiosity and an open mindset.
- A flexible work environment that empowers individuals to take accountability for their work and ownership of outcomes.
- A collaborative team culture focused on progress and creativity, aiming to create a better future.
- A rich history and promising future of bold scientific innovation and passionate creation alongside our customers.
- A commitment to sustainability, deeply embedded in our strategy and purpose.
You Bring
- A university degree in Business and/or a related technical field; an MBA is preferred.
- Supply Chain Management certification is a significant advantage.
- Deep knowledge of the chemical and cosmetic industry, including market dynamics and business models in commodities and specialties with a minimum of 10 years of relevant experience, including at least 5 years in China.
- In-depth knowledge of key cosmetic ingredient suppliers across Asia such as China, South Korea, and India.
- Excellent communication skills, with fluency in both English and Chinese.
- A proven track record of successfully leading diverse, cross-functional teams (at least 5 years).
- Strong proficiency in key IT systems (e.g., SAP, CRM, Power BI) and processes (e.g., Integrated Business Planning IBP).
- Demonstrated commercial acumen and strategic thinking capabilities.
About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we exceed them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. Your work will impact millions every day, from enhancing health to developing sustainable skincare solutions. Here, you help shape the future of nutrition, health, and beauty for everyone, everywhere.
As you make a difference, we ensure your growth too, fostering a culture that supports continuous learning and collaboration across boundaries. Your voice and ideas are valued and vital to our future because real progress happens when we go beyond, together.
How to Apply
Interested in this position? Please apply online using the form below. Only applications matching the job profile will be considered.
Inclusion, Belonging, and Equal Opportunity Statement
At dsm-firmenich, we believe our commitment to being a force for good starts with how we treat each other. We strive to create a culture where everyone feels supported, included, and free to express themselves. As an equal opportunity employer, we are dedicated to a fair and inclusive hiring process. We welcome candidates from all backgrounds, regardless of gender, ethnicity, sexual orientation, or any other aspect that makes you unique.
Agency Statement
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We do not accept agency submissions or proposals involving fees or commissions for this role.