Data Center Project Manager / Data Center Project Manageress

Overview

As a Microsoft Data Center Project Manager (DCPM), you will be responsible for managing assigned projects to meet service delivery objectives while escalating issues to relevant stakeholders to eliminate obstacles. You will adhere to safety policies and procedures and engage in root cause analysis (RCA) of incidents. This position offers the opportunity to develop a deep understanding of data center operations, collaborate across various teams, and provide mentorship by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) division powers our cloud services. As a CO+I DCPM, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services, which include Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is dedicated to the personal and professional development of all employees, offering training and growth opportunities such as Career Rotation Programs, Diversity & Inclusion workshops, and professional certifications.

Our infrastructure consists of a vast global portfolio with over 200 data centers in 32 countries and millions of servers. This foundation is managed by a team of subject matter experts, providing support for more than 1 billion customers and 20 million businesses worldwide.

With a strong commitment to environmental sustainability and optimization, our data center designs and operations continue to evolve, responding to the dynamic business demands that establish Microsoft as a premier cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we unite with a growth mindset, innovate to empower others, and collaborate to reach our shared goals. Every day, we reinforce our values of respect, integrity, and accountability to foster a culture of inclusion where everyone can thrive in the workplace and beyond.

Responsibilities

• Location: Geneva
• Coordinate the deployment and decommissioning of Data Center IT Equipment and Infrastructure, utilizing knowledge and experience to ensure team objectives are met.
• Adhere to safety and security policies and procedures, reporting any safety or security issues immediately.
• Contribute to troubleshooting service incidents, escalating issues as necessary to maintain service levels with minimal disruption to clients and business operations.
• Recognize potential customer impacts of other events and issues, communicate those impacts, and plan accordingly.
• Proactively review schedules to avoid conflicts and manage expectations, providing alternatives when defining customer solutions.
• Manage relationships with clients and suppliers, ensuring all expectations are clarified, understood, documented, and met.
• Suggest measures to minimize maintenance risks and collaborate with others to accommodate scheduling needs.
• In alignment with management priorities, take accountability for service quality, completeness, and overall customer experience, supporting the escalation of issues to the appropriate owner.
• Embody our culture and values in all aspects of the role.

Qualifications

Required Qualifications:

• High School Diploma or equivalent, along with industry experience.
• Industry experience supplemented with relevant college coursework.

Background Check Requirements:

Applicants must meet Microsoft, customer, and/or government security screening requirements. These include specialized security screenings as follows:

• Microsoft Cloud Background Check: This position requires successful completion of the Microsoft Cloud background check upon hire and every two years thereafter.

Preferred Qualifications:

• Experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working with physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Mathematics, Telecommunications, Electrical/Mechanical Engineering, or a related field.
• Notable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Apply online using the form below. Only applications matching the job profile will be considered.