Customer Service Representative / Customer Service Representative

Job Description

We are seeking a dedicated individual to join our team, focusing on providing exceptional services for our Japanese clients. The successful candidate will play a key role in organizing tours, assisting with operations, and ensuring a seamless experience for our clientele.

Key Responsibilities

• Organizing and delivering guide services for Japanese clients.
• Assisting in planning tours, sales, and operational duties.
• Preparing tour reports in Japanese.
• Providing information to Japanese clients at the information/help desk and over the phone.
• Offering emergency support for Japanese clients.

Qualifications

A minimum of 12 months experience in tourism or a related industry is required. The ideal candidate will have strong communication skills and a commitment to providing excellent customer service.

How to Apply

Apply online using the form below. Only applications matching the job profile will be considered.