Customer Service Manager / Customer Service Manageress

Job Opportunity: Customer Service Manager for Japanese Clients

We are seeking a dedicated and skilled Customer Service Manager to join our team, specializing in providing excellent guide services to our Japanese clientele. The ideal candidate will possess a strong background in tourism and a proven ability to lead and manage staff effectively.

Key Responsibilities

• Organize and provide guide services for Japanese clients.
• Train and supervise other staff members as a Customer Service Manager.
• Control and manage staff schedules and training programs.
• Oversee tour planning, sales, and operational duties.
• Create detailed tour reports in Japanese.

Requirements

• A minimum of 3 years of experience in the tourism industry is required.

Apply online using the form below. Please note that only applications matching the job profile will be considered.