Customer Service Manager

Job Opportunity: Tour Guide Manager

We are seeking a dedicated and experienced individual to join our team as a Tour Guide Manager. In this role, you will be responsible for organizing and providing exceptional guiding services for our Japanese clients while also training and supervising other staff members.

Key Responsibilities

• Organize and deliver guiding services for Japanese clients.
• Train and supervise other staff members as the Manager of Customer Service.
• Control and manage staff schedules and training programs.
• Oversee tour planning, sales, and operational duties.
• Create comprehensive tour reports in Japanese.

Qualifications

A minimum of 3 years of experience in the tourism industry is required for this position.

If you are a passionate professional looking to make an impact, apply online using the form below. Please note that only applications matching the job profile will be considered.