Customer Service Administrator / Customer Service Administratoress

univativ Schweiz - May 9, 2026

Job Offer: Administrative Support in Customer Service Management

Our client in the telecom industry provides simple and reliable mobile and internet services with excellent coverage across Switzerland, offering easy-to-use plans tailored for everyday needs.

Position Overview

The Administrative Support role within Customer Service Management entails:

  • Managing and updating customer contracts and data
  • Utilizing Excel and internal systems for efficient operations
  • Supporting order processing and administrative tasks in SAP
  • Maintaining accurate customer and contract information

Candidate Requirements

We are looking for candidates who meet the following qualifications:

  • Commercial background with approximately 3 years of professional experience
  • Strong proficiency in Excel is required
  • Knowledge of SAP is an advantage
  • Experience in the telecom sector is a significant plus
  • Structured, reliable, and customer-oriented personality
  • Fluency in English and French; knowledge of German is an advantage

Working Conditions

This role offers a flexible working environment that supports both office and remote work arrangements. Key benefits include:

  • Positive team collaboration with supportive colleagues and clear communication
  • Opportunities for continuous learning and skill development in a dynamic industry
  • Stable employer with a strong market presence in Switzerland
  • Access to modern tools and systems that enhance daily work efficiency

Apply online using the form below. Only applications matching the job profile will be considered.

Location : Zürich
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.