Customer Program Quality Manager (all genders)
Challenge the Impossible
About Beyond Gravity
Headquartered in Zurich, Switzerland, Beyond Gravity is unlike any other space company. We combine agility, speed, and innovation, fusing a start-up mindset with decades of industry expertise and a track record of 100% mission success. Our dynamic team of over 1,700 professionals, spread across 13 locations in six countries, is dedicated to pushing the boundaries of what is technically feasible. We are not just building crucial products for the satellite and launcher industry; we are helping to improve life on Earth.
Your Crew
Prepare to join an amazing team of professionals from diverse countries and cultures. We come from various engineering backgrounds, united by a deep passion for space and a strong quality-driven mindset. What truly brings us together is our culture of collaboration, mutual support, and the excitement of building something extraordinary together. If you're driven by curiosity and ready to take on significant challenges, you might be the perfect person to help us shape what comes next.
Your Mission
- Develop the Product Assurance Requirements and Culture at the project level, ensuring robust quality processes and cost excellence for program quality execution through collaboration with engineering, operations, and supply chain.
- Act as the main interface for the Customer for all quality and safety topics.
- Establish Critical-to-Quality (CTQ) features in collaboration with the Customer and Engineering.
- Lead non-conformance (NC) and failure investigation whenever product requirements are violated.
- Supervise and direct Product Development and Qualification for all relevant quality aspects.
- Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
- Coordinate all Quality matters for international multi-site and cross-country programs.
Main Tasks
- Execute the Product Assurance Program in accordance with project milestones.
- Ensure successful execution of the Customer, Regulatory, and Internal Requirements for Program Execution.
- Convert the Customer Critical to Quality Requirements into internal specifications and requirements.
- Lead Customer Critical Root Cause Analysis (RCA) and investigation activities.
- Moderate Design Failure Mode and Effects Analysis (FMEA).
- Develop Process/Product CTQ and Control Plans in collaboration with the Customer and Engineering.
- Establish Product Quality Documentation.
- Support and achieve final Product Qualification.
- Contribute as needed to Customer and internal audits as a Quality representative.
- Provide support during Launch Campaign preparation and execution, ensuring effective coordination of all on-site Quality Assurance (QA) activities.
- Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).
Your Story
- Preferred education: MSc degree in Engineering or a similar relevant discipline.
- Several years of experience in the field of Quality and Continuous Improvement or a relevant field.
- Familiarity with configuration management tools and practices, reliability analysis, FMEA, and quality improvement methodologies.
- Proven track record in leading product assurance activities.
- Knowledge of standards such as EN9100, ECSS, NASA, and MIL.
- Ability to quickly understand and analyze technical products/systems and their functions.
- Excellent written and oral communication skills in English.
- MS Office experience required.
- Experience in the application of Quality preventive methodologies (5 Why, Ishikawa Fishbone).
Nice to Have
- Proficiency in additional languages (German, French, and Swedish) beyond English is highly advantageous.
- Experience in product assurance for space applications would be a strong asset.
Why Beyond Gravity
- Work in an international environment with a global mindset and high-tech products that will fly into space.
- A highly specialized and motivated team with extensive knowledge in a unique industry.
- We embrace a hands-on mentality and take suggestions for improvement seriously.
- Attractive employment conditions, including contributions to public transport, training and development opportunities, full paid maternity/paternity leave, and more.
- Flexible working options and at least 5 weeks of vacation, with the possibility to purchase additional vacation days.
Ready for Lift-Off?
Our core values—Passionate, Together, and Curious—transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying online using the form below.
Only applications matching the job profile will be considered. The application deadline is 30/04/2025.
Contact
For questions regarding the position, please contact: Susanna Credendino | Email: Susanna.Credendino@beyondgravity.com
For questions regarding the recruitment process, please contact: Stefan Hunger | Email: stefan.hunger@beyondgravity.com
Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.