Customer Program Quality Manager (All Genders)
Challenge the Impossible
About Beyond Gravity
Beyond Gravity, headquartered in Zurich, Switzerland, is the first space company to combine a startup mindset with decades of experience, agility, and innovation. With approximately 1,800 employees across 12 locations in six countries (Switzerland, Sweden, Austria, USA, Finland, and Portugal), we develop and manufacture products for satellites and launch vehicles to advance humankind and enable the exploration of the world and beyond. We are the preferred supplier of structures for all types of launch vehicles and a leading provider of specific satellite products and constellation solutions in the New Space sector. In 2024, the company generated a revenue of around CHF 359 million. More information can be found at: www.beyondgravity.com.
Your Crew:
Get ready to join an amazing team of professionals from diverse countries and cultures. We come from varied engineering backgrounds, united by a deep passion for space and a strong quality-driven mindset. Our collaborative culture emphasizes mutual support and the excitement of building something extraordinary together. If you are driven by curiosity and ready to take on meaningful challenges, you might be the right person to help us shape what comes next.
Your Mission:
- Develop Product Assurance Requirements and Culture at the project level, ensuring robust quality processes and cost excellence for program quality execution through collaboration with engineering, operations, and supply chain.
- Act as the main interface for the customer regarding all quality and safety topics.
- Establish Critical-to-Quality (CTQ) features in collaboration with the customer and engineering.
- Lead non-conformance and failure investigations whenever product requirements are violated.
- Supervise and direct product development and qualification for all relevant quality aspects.
- Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
- Coordinate all quality matters for international multi-site and cross-country programs.
Main Tasks:
- Execute the Product Assurance Program in accordance with project milestones.
- Ensure successful execution of customer, regulatory, and internal requirements for program execution.
- Convert customer critical-to-quality requirements into internal specifications and requirements.
- Lead customer critical root cause analysis (RCA) and investigation activities.
- Moderate design Failure Modes and Effects Analysis (FMEA).
- Develop process/product CTQ and control plans in collaboration with the customer and engineering.
- Establish product quality documentation.
- Support and achieve final product qualification.
- Contribute to customer and internal audits as a quality representative.
- Provide support during launch campaign preparations and executions, ensuring effective coordination of all on-site quality assurance (QA) activities.
- Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).
Your Story:
- Preferred education: MSc degree in Engineering or a related discipline.
- Several years of experience in quality and continuous improvement or a relevant field.
- Familiarity with configuration management tools and practices, reliability analysis, FMEA, and quality improvement methodologies.
- Proven track record in leading product assurance activities.
- Knowledge of standards such as EN9100, ECSS, NASA, and MIL.
- Ability to quickly understand and analyze technical products/systems and their functions.
- Excellent written and oral communication skills in English.
- MS Office experience required.
- Experience in applying quality preventive methodologies (5 Why, Ishikawa Fishbone).
Nice to Haves:
- Proficiency in additional languages (German, French, Swedish) is highly advantageous.
- Experience in product assurance for space applications is a strong asset.
Why Beyond Gravity:
- Work in an international environment with a global mindset and high-tech products that will fly into space.
- A highly specialized and motivated team with extensive knowledge in a unique industry.
- We maintain a hands-on mentality and take suggestions for improvement seriously.
- Attractive employment conditions, including contributions to public transport, training and development opportunities, full paid maternity/paternity leave, and more.
- Flexible and mobile working options, with at least 5 weeks of vacation and the possibility to buy additional vacation time.
Are You Ready for Lift-Off?
Our core values—Passionate, Together, and Curious—transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying online using the form below. Only applications matching the job profile will be considered.
For questions regarding the position, please contact: Susanna Credendino | Susanna.Credendino@beyondgravity.com
For questions regarding the recruitment process, please contact: Stefan Hunger | stefan.hunger@beyondgravity.com
Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.
Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.