Customer Program Quality Manager / Customer Program Quality Manageress

Customer Program Quality Manager (All Genders)

Challenge the Impossible

About Beyond Gravity

Headquartered in Zurich, Switzerland, Beyond Gravity is not your typical space company. We combine agility and innovation with decades of industry expertise, achieving a remarkable track record of 100% mission success. Our dynamic team of over 1,700 professionals, spread across 13 locations in six countries, is dedicated to pushing the boundaries of what is technically feasible. We not only build crucial products for the satellite and launcher industry but also contribute to enhancing life on Earth.

Your Crew

Prepare to join an incredible team of professionals from diverse countries and cultures. Our backgrounds span various engineering disciplines, united by a shared passion for space and a commitment to quality. What truly connects us is our culture of collaboration, mutual support, and the excitement of creating something extraordinary together. If you are driven by curiosity and eager to take on meaningful challenges, you could be the perfect fit to help us shape the future.

Your Mission

• Develop the Product Assurance Requirements and Culture at the project level, ensuring robust quality processes and cost excellence in program quality execution through collaboration with engineering, operations, and supply chain.
• Act as the primary interface for customers regarding all quality and safety topics.
• Establish Critical-to-Quality (CTQ) features in collaboration with customers and engineering teams.
• Lead non-conformance and failure investigations whenever product requirements are violated.
• Supervise and direct product development and qualification for all relevant quality aspects.
• Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
• Coordinate all quality matters for international multi-site and cross-country programs.

Main Tasks

• Execute the Product Assurance Program in accordance with project milestones.
• Ensure successful execution of customer, regulatory, and internal requirements for program execution.
• Translate customer critical to quality requirements into internal specifications and requirements.
• Lead customer critical root cause analysis and investigation activities.
• Moderate Design FMEA sessions.
• Develop process/product CTQ and control plans in collaboration with customers and engineering.
• Establish product quality documentation.
• Support and achieve final product qualification.
• Contribute as needed to customer and internal audits as a quality representative.
• Provide support during launch campaign preparation and execution, ensuring effective coordination of all on-site Quality Assurance (QA) activities.
• Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).

Your Story

• Preferred education: MSc degree in Engineering or a similar relevant discipline.
• Several years of experience in Quality and Continuous Improvement or a related field.
• Familiarity with configuration management tools and practices, reliability analysis, FMEA, and quality improvement methodologies.
• Proven track record in leading product assurance activities.
• Knowledge of standards such as EN9100, ECSS, NASA, and MIL.
• Ability to quickly understand and analyze technical products/systems and their functions.
• Excellent written and oral communication skills in English.
• MS Office proficiency required.
• Experience in the application of quality preventive methodologies (5 Whys, Ishikawa Fishbone, etc.).

Nice to Haves

• Additional language skills (German, French, or Swedish) beyond English are highly advantageous.
• Experience in product assurance for space applications is considered a strong asset.

Why Beyond Gravity

• Work in an international environment with a global mindset on high-tech products that will fly into space.
• Join a highly specialized and motivated team with expertise in a unique industry.
• Experience a hands-on mentality with serious consideration given to suggestions for improvement.
• Enjoy attractive employment conditions, including contributions to public transport, training and development opportunities, full paid maternity/paternity leave, and more.
• Benefit from flexible and mobile working options and at least 5 weeks of vacation, with the possibility to buy additional vacation time.

Ready for Lift-Off?

Our core values—Passionate, Together, and Curious—transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying online using the form below. Please note that only applications matching the job profile will be considered.

Contact Information

For questions regarding the position, please reach out to: Susanna Credendino | Show e-mailm">Show e-mail

For inquiries regarding the recruitment process, please contact: Stefan Hunger | Show e-mailm">Show e-mail

Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.

Applications via email cannot be considered. We do not accept dossiers from recruitment agencies for this position.