Customer Program Quality Manager (all genders)
Challenge the Impossible
About Beyond Gravity
Beyond Gravity, headquartered in Zurich, Switzerland, is a pioneering space company that combines a startup mindset with decades of experience, agility, and innovation. With approximately 1,800 employees across 12 locations in six countries (Switzerland, Sweden, Austria, USA, Finland, and Portugal), we develop and manufacture products for satellites and launch vehicles aimed at advancing humanity and enabling the exploration of the cosmos. As a preferred supplier of structures for various launch vehicles and a leading provider of selected satellite products and constellation solutions in the New Space sector, Beyond Gravity generated a revenue of around CHF 359 million in 2024. For more information, please visit www.beyondgravity.com.
Your Crew:
Get ready to join an exceptional team of professionals from diverse countries and cultures. Our members hail from various engineering backgrounds, united by a deep passion for space and a strong quality-driven mindset. What truly brings us together is our culture of collaboration, mutual support, and the excitement of building something extraordinary together. If you're driven by curiosity and eager to tackle meaningful challenges, you may be the perfect candidate to help us shape the future.
Your Mission:
- Develop Product Assurance Requirements and foster a quality culture at the project level, ensuring robust quality processes and cost excellence through collaboration with engineering, operations, and supply chain.
- Act as the primary interface for customers regarding all quality and safety topics.
- Establish Critical-to-Quality (CTQ) features in collaboration with customers and engineering.
- Lead non-conformance and failure investigations whenever product requirements are compromised.
- Supervise and direct product development and qualification regarding all relevant quality aspects.
- Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
- Coordinate all quality matters for international multi-site and cross-country programs.
Main Tasks:
- Execute Product Assurance Program in alignment with project milestones.
- Ensure compliance with customer, regulatory, and internal requirements for program execution.
- Translate customer-critical quality requirements into internal specifications.
- Lead customer critical root cause analysis (RCA) and investigation activities.
- Moderate Design Failure Mode and Effects Analysis (FMEA).
- Develop Process/Product CTQ and Control Plans in collaboration with customers and engineering.
- Establish Product Quality Documentation.
- Support and achieve final product qualification.
- Contribute as needed to customer and internal audits as quality representative.
- Assist during launch campaign preparation and execution, ensuring effective coordination of all on-site Quality Assurance (QA) activities.
- Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).
Your Story:
- Preferred education: MSc degree in Engineering or a similar relevant discipline.
- Several years of experience in quality and continuous improvement or a relevant field.
- Familiarity with configuration management tools, reliability analysis, FMEA, and quality improvement methodologies.
- Proven track record in leading product assurance activities.
- Knowledge of standards such as EN9100, ECSS, NASA, and MIL.
- Ability to quickly understand and analyze technical products/systems and their functions.
- Excellent written and oral communication skills in English.
- Proficient in MS Office.
- Experience with quality preventive methodologies (e.g., 5 Whys, Ishikawa Fishbone).
Nice to Have:
- Proficiency in additional languages (German, French, Swedish) beyond English is highly advantageous.
- Experience in product assurance for space applications is a strong asset.
Why Beyond Gravity:
- Work in an international environment with a global mindset and cutting-edge products that will reach space.
- A highly specialized and motivated team with extensive expertise in a unique industry.
- We foster a hands-on mentality and genuinely consider suggestions for improvement.
- Attractive employment conditions, including contributions to public transport, training and development opportunities, fully paid maternity/paternity leave, and more.
- Flexible and mobile working arrangements, with at least 5 weeks of vacation and the option to purchase additional vacation time.
Are You Ready for Lift-Off?
Our core values—Passionate, Together, and Curious—transform challenges into opportunities. Embark on a journey to transcend the ordinary with us. Propel your career to new heights by applying online using the form below. Only applications matching the job profile will be considered.
Contact Us:
For questions regarding the position, please reach out to:
Susanna Credendino | Susanna.Credendino@beyondgravity.com
For inquiries about the recruitment process, please contact:
Mari Vargas | mari.vargas@beyondgravity.com
Beyond Gravity is proud to be an Equal Opportunity Employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender, national origin, disability, protected veteran status, or any other legally protected categories.
Applications by e-mail cannot be considered. We do not accept dossiers from recruitment agencies for this position.