The Role
As part of the local Critical Operations Team, Critical Operations Technicians (COT) ensure that the data center operates smoothly and efficiently 24/7/365, maintaining uninterrupted critical services. These technicians are responsible for the inspection, operation, and maintenance of all equipment associated with the data center. We are looking for technically proficient individuals with strong troubleshooting abilities and a passion for learning, who thrive in a dynamic and rewarding team environment. The on-site presence of the Critical Operations Team is organized in a 24/7 shift schedule, ensuring constant coverage throughout the day, year-round.
Key Responsibilities
- Perform operational, preventive, and corrective maintenance on all assigned mechanical and electrical equipment.
- Conduct daily and weekly routine inspections on critical equipment, rooms, and systems, ensuring compliance with quality and efficiency standards.
- Monitor, respond to, and act on alarms from Building Management Systems (BMS), Electrical Power Management Systems (EPMS), and other monitoring tools.
- Troubleshoot electrical and mechanical systems, interpreting diagrams and schematics to detect, repair, and report faulty equipment or unusual conditions.
- Carry out isolation and reinstatement of electrical, cooling, fire alarm, and gas suppression systems as required and authorized.
- Manage and react to emergency situations involving critical equipment, escalating incidents according to established processes and procedures.
- Ensure all plant equipment operates at maximum efficiency and in compliance with industry best practices and regulations.
- Escort personnel for security or operational reasons (e.g., clients and vendors) when required.
- Ensure compliance with housekeeping rules, facility manuals, and service agreements while managing vendor reports and follow-ups.
- Maintain accurate logs of completed and pending work in the Facility Management System.
- Support the preparation of technical work quotations and execution of assigned projects and programs.
- Ensure proper storage of documentation related to building infrastructure, systems, and tools.
- Participate in ongoing training, development, and drills to stay updated in relevant disciplines.
- Ensure proper handover of relevant information within the team as needed.
Job Practicalities / Skills, Knowledge, Experience, and Qualifications
- Preferably possess a trade certificate and/or vocational education degree within the Electrical or Mechanical discipline or equivalent.
- Familiarity with electrical or mechanical systems in a critical environment and/or data centers is preferable.
- In-depth knowledge of various maintenance fundamentals necessary for service and repairs.
- Ability to perform a range of complex work activities with a degree of personal responsibility and autonomy.
- Capability to work independently or collaboratively within a team.
- Attention to detail while maintaining a broad perspective.
- Desire and ability to learn new skills and systems.
- Effective interpersonal skills for collaboration with vendors and clients.
- IT and computer skills (MS Office suite) with the ability to work in and learn various operating software tools and systems.
- Good written and verbal communication skills in English; proficiency in local languages (German, Scandinavian, French, Italian) is a plus.
- Service-oriented mindset with a focus on client satisfaction.
Preferred start date: November 2026. However, an earlier start date may be discussed and arranged depending on the candidate's availability.
Apply online using the form below. Please note that only applications matching the job profile will be considered.
All applications will be treated confidentially.