Crew Control Operations & Systems Manager / Crew Control Operations & Systems Manageress

Crew Control Operations & Systems (80-100%, all genders)

As part of Crew Planning & Disposition, Crew Control takes charge of published monthly rosters all the way to the day of operation - securing daily flight schedules with the right crew at the right time.

Starting date: November 01, 2025

You may apply in English or German. Apply online using the form below.

Facts

• Location: Zürich-Airport
• Employment level: Direct entry
• Function: Flight Operations
• Working time: Full-time or part-time
• Salary: Base Management
• Publishing date: 09-24-2025
• Application deadline: 10-01-2025

Tasks

The jobholder represents the department's interests with various internal and external stakeholders, with a main focus on crew management system responsibilities as well as assisting the Head and Deputy of Crew Control in all matters.

In addition, there are dedicated tasks that enable the jobholder to develop in the leadership role.

• Project Lead and coordination for CMS initiatives and CLA matters covering Crew Control topics including collaboration with CMS provider.
• Execute change management processes related to CMS and operational projects.
• Team lead of SMEs and Controllers.
• Ensure maintenance and continuous improvement of current crew tracking system as well as development of future systems and communication tools for Crew Control.
• Definition and continuous adaptation of working processes, in particular regarding crew management systems (CMS).
• Represent Crew Control's interests internally and externally.
• Regular active duties as Shiftleader Crew Control.

Contact

Levi Wisler

Human Resources
Swiss International Air Lines AG

Email address for inquiries: recruiting.services@swiss.com

Benefits

• Attractive company pension scheme
• Subsidized parking or public transport
• Company health management
• 27 days of annual vacation
• Flight benefits
• Remote working (e.g., from home)
• Diversity programs
• Paid maternity and paternity leave

Behind the Scenes

Join SWISS! Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Become part of our fascinating world, where a job turns into a lifetime adventure.

Requirements

• University degree in Business Administration, Tourism Management, Aviation Management, or equivalent education.
• Profound knowledge of flight operations, crew rostering/tracking and legal rules regarding flight time limitations.
• Solid understanding of economic principles and ability to understand complex tasks.
• Keen interest and ability to analyze system and business processes.
• High integrity, confidentiality, and loyalty.
• Solid understanding of change management principles and experience supporting or leading change initiatives.
• Demonstrated leadership potential or initial leadership experience and strong interest to develop in this field.
• Very good spoken and written German and English skills.

Only applications matching the job profile will be considered.

Company

About Swiss International Air Lines AG
Swiss International Air Lines (SWISS) is Switzerland's leading air carrier. With one of Europe's most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments.

SWISS embodies Switzerland's traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, planning to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group and is also a member of Star Alliance, the world’s biggest airline network.

www.swiss.com

Apply online using the form below.