About Our Client
Our client in the telecom industry provides simple and reliable mobile and internet services with extensive coverage across Switzerland. They offer user-friendly plans designed to meet everyday needs.
Job Description
The successful candidate will be responsible for managing customer relationships, particularly focused on contract renewals. Key responsibilities include:
- Building and maintaining the customer inventory (installed base/assets).
- Presenting and validating inventory data with customers.
- Preparing and formalizing contracts.
- Executing orders in SAP.
- Coordinating ordering processes and partner interactions (including Cisco, Alcatel, Luware, etc.).
- Maintaining and updating ticketing tools.
Qualifications
Candidates should meet the following criteria:
- 2–3 years of experience in a similar role.
- Strong commercial or technical background (or equivalent qualification).
- Proven ability to manage contracts and/or service-related activities; experience in contract management is a plus.
- Strong proficiency in MS Office; familiarity with SAP, Salesforce, or similar tools is advantageous.
- Structured, autonomous, and customer-oriented mindset.
- Excellent communication skills with strong team spirit and organizational abilities.
- Fluent in English and French; German is considered an advantage.
Working Conditions
We offer a flexible working environment that supports both office and remote work, alongside a culture of good team collaboration with supportive colleagues and clear communication. Additional benefits include:
- Opportunities to learn and develop new skills within a dynamic industry.
- A stable employer with a strong market presence in Switzerland.
- Access to modern tools and systems that enhance daily work efficiency.
Application Process
Apply online using the form below. Please note that only applications matching the job profile will be considered.