Job Description
Our client in the telecom industry provides simple and reliable mobile and internet services with excellent coverage across Switzerland, offering easy-to-use plans for everyday needs.
As a key member of the team, you will be responsible for managing customer relationships during contract renewals. Your role will involve the following:
- Manage customer relationships for contract renewals
- Build and maintain customer inventory (installed base/assets)
- Present and validate inventory data with customers
- Prepare and formalize contracts
- Execute orders in SAP
- Coordinate ordering processes and partner interactions (Cisco, Alcatel, Luware, etc.)
- Maintain and update ticketing tools
Requirements
The ideal candidate will possess the following qualifications:
- 2–3 years of experience in a similar role
- Solid commercial or technical background (or equivalent qualification)
- Proven ability to manage contracts and/or service-related activities (experience in contract management is a plus)
- Strong proficiency in MS Office; familiarity with SAP, Salesforce, or similar tools is advantageous
- Structured, autonomous, and customer-oriented mindset
- Excellent communication skills with strong team spirit and organizational abilities
- Fluent in English and French; German is considered an advantage
Working Conditions
We offer a flexible working environment that supports both office and remote work. You will benefit from:
- Good team collaboration with supportive colleagues and clear communication
- Opportunities to learn and develop new skills in a dynamic industry
- A stable employer with a strong market presence in Switzerland
- Access to modern tools and systems that enhance daily work efficiency
Apply online using the form below. Please note that only applications matching the job profile will be considered.