Job Description
Our client in the telecom industry provides simple and reliable mobile and internet services with excellent coverage across Switzerland, offering easy-to-use plans for everyday needs.
As a key member of the team, you will be responsible for managing customer relationships during contract renewals. Your role will involve the following:
- Manage customer relationships for contract renewals
- Build and maintain customer inventory (installed base/assets)
- Present and validate inventory data with customers
- Prepare and formalize contracts
- Execute orders in SAP
- Coordinate ordering processes and partner interactions (Cisco, Alcatel, Luware, etc.)
- Maintain and update ticketing tools
Requirements
The ideal candidate will possess the following qualifications:
- 2–3 years of experience in a similar role
- Solid commercial or technical background (or equivalent qualification)
- Proven ability to manage contracts and/or service-related activities (experience in contract management is a plus)
- Strong proficiency in MS Office; familiarity with SAP, Salesforce, or similar tools is advantageous
- Structured, autonomous, and customer-oriented mindset
- Excellent communication skills with strong team spirit and organizational abilities
- Fluent in English and French; German is considered an advantage
Working Conditions
We offer a flexible working environment that supports both office and remote work. You will benefit from:
- Good team collaboration with supportive colleagues and clear communication
- Opportunities to learn and develop new skills in a dynamic industry
- A stable employer with a strong market presence in Switzerland
- Access to modern tools and systems that enhance daily work efficiency
Apply online using the form below. Please note that only applications matching the job profile will be considered.
Work locationZürich, Switzerland