Purpose of the Role
The Capability Building Manager is responsible for implementing and executing the country capability building strategy across Marketing, Sales, Value & Access (V&A), and Medical Affairs. This role localizes and deploys global capability programs and curricula to ensure relevant, role-based competencies are developed and maintained. Working alongside the CE & Capability Building Lead, this position serves as the primary point of accountability for the deployment, adoption, and effectiveness of capabilities in alignment with international priorities and learning governance. The Capability Building Manager ensures that capability building initiatives deliver measurable business outcomes while preventing fragmented or duplicative learning efforts. This role requires close collaboration with functional leaders to integrate capabilities into the country’s operational processes and business cycles.
This position is part of the Execution Excellence team and reports to the Execution Excellence Head.
Major Accountabilities
1. Country Capability Building Strategy Deployment & Execution
- In alignment with global strategy, localize and deploy industry-leading capabilities programs and curricula across the key functions (Marketing, Sales, V&A, Medical Affairs), partnering with respective functional heads to enhance capability excellence, agility, and knowledge retention.
- Drive performance improvement through impactful learning experiences.
- Lead the execution of the country capability strategy and the 12–24 month roadmap in collaboration with functional leads, ensuring alignment with global priorities and frameworks.
- Translate global functional strategies and priorities into clear, role-based capability requirements, collaborating with TA Heads and functional leads to facilitate capability development aligned with business objectives.
- Deliver and coordinate function-agnostic capabilities (e.g., AI upskilling, storytelling).
- Conduct and monitor training sessions as well as relevant KPIs.
2. Capability Needs Assessment & Prioritization
- Continually assess specific capability gaps across key functions through various insights, feedback, and benchmarks, in alignment with international strategy and priorities.
- Prioritize and orchestrate capability building needs and program deployment to avoid duplication and learner overload, harmonizing training approaches across teams.
- Synchronize capability building efforts with strategic business moments (e.g., launches, commercial cycles).
- Maintain an overview of external trends impacting capabilities in Marketing, Sales, V&A, and Medical Affairs.
- Localize and deploy globally developed training curricula for marketing, sales, medical affairs, and V&A, upon the approval of local functional leaders.
3. Capability Framework & Standards
- Ensure adherence to country capability standards; monitor effectiveness and recommend enhancements based on insights.
- Advance capabilities by collaborating with technology teams to enhance user skills within country teams.
- Support the adoption of new technologies within capability building efforts.
4. Curriculum Governance, Localization & Deployment
- Manage comprehensive learning journeys from onboarding to advanced stages for the functional audience; establish standards and design principles.
- Localize and deploy international curricula while maintaining country relevance.
- Coordinate the timing and rollout of curricula in line with business priorities.
- Monitor program effectiveness and adoption, providing relevant reports to functional heads.
5. Enablement Beyond Training
- Ensure that capability building extends beyond formal training by including enablement, reinforcement, coaching support, and best practice sharing.
- Integrate capabilities into country routines and operational processes.
- Assist functional leaders in modeling and reinforcing new capabilities.
6. Adoption, Effectiveness & Continuous Improvement
- Monitor the effectiveness and adoption of capability building initiatives using feedback and performance indicators.
- Adjust the capability roadmap and learning journeys based on insights and evolving business needs.
- Continuously evaluate capability building activities to focus on high-impact initiatives while retiring low-value efforts.
7. Stakeholder Partnership & Governance
- Collaborate closely with functional leadership to ensure relevance and sustainability of capabilities.
- Align capability needs with process and tool changes through partnerships with Customer Excellence, DAP, Integrated Insights, and global Centers of Excellence.
- Maintain efficient partnerships with external vendors for training deployment and management.
- Oversee budget management and vendor selection in alignment with international guidelines.
8. Marketing Capability Building Lead (Role Specific)
- Localize global marketing curricula and integrate learning into brand planning and commercial cycles.
- Ensure consistent adoption of standard marketing practices through reinforcement and best practice sharing.
- Focus on emerging marketing capabilities, particularly in AI and novel go-to-market models.
- Stay updated on external evaluations and trends to enhance the function’s agility in learning.
- Track marketing capability maturity and adoption at the country level and provide insights for roadmap planning.
Essential Requirements
- Bachelor’s degree in business, science, or a related field; advanced degree preferred.
- Full professional proficiency in English and German.
- Proven experience in pharmaceutical, healthcare, or regulated environments.
- Experience in sales, marketing, medical affairs, or value & access.
- Ability to assess capability needs and design learning journeys.
- Experience in localizing and deploying global curricula.
- Strong stakeholder partnership skills across commercial and medical functions.
- Excellent execution and orchestration capabilities.
Apply online using the form below. Only applications matching the job profile will be considered.