IT Business Analyst / IT Business Analystess

Company Description

The IKEA vision is to create a better everyday life for the many people – our customers, co-workers, and suppliers.

IKEA Supply is responsible for ensuring that the product offer is produced and delivered to our customers. We lead the supply agenda across various functions, collaborating with all business areas, different business units, and retail markets to secure customer availability in all markets and sales channels at the lowest total cost.

Supply Chain Development (SCD) is entering an exciting new phase. By consolidating the end-to-end supply chain development agenda into one organization and embedding processes along with the development and management of digital solutions into our business, we create optimal conditions for facing the future with the right competencies and business capabilities.

This approach also establishes the foundation for a world-class supply chain that enables IKEA to efficiently respond to ever-changing customer needs. The SCD function encompasses four areas: Procurement, Supply Chain Planning, Logistics & Fulfilment, and Intralogistics. Our mission is to design and secure the conditions for a world-class supply chain, continuously run and improve daily solutions, and optimize the development and innovation agenda.

Job Description

This position will focus specifically on the Data, Analytics, and Automation area within the Logistics & Fulfilment capability. As a Business Analyst, you will support the exploration, definition, and management of business requirements while ensuring alignment with strategic goals and stakeholder expectations. You will represent the needs of the IKEA stakeholder community by capturing and effectively communicating user needs and validating developed solutions.

Your specific key tasks and responsibilities will include:

• Verifying and articulating business needs, ensuring alignment with IKEA's strategic vision.
• Gathering, defining, documenting, and managing comprehensive business requirements.
• Conducting detailed analysis to assess potential outcomes and impacts of proposed solutions.
• Supporting planning activities to prioritize requirements effectively.
• Collaborating closely with Digital Product Teams and the Digital Product Leader, translating complex business needs into clear digital product requirements.
• Contributing to digital product development processes, including solution exploration, implementation, testing, and adoption.
• Supporting change management by creating communication and educational materials to facilitate successful implementation and user adoption.
• Continuously evaluating solutions post-implementation to ensure alignment with business objectives and stakeholder satisfaction.

In this role, you will report to the Competence Hub Development Manager within the SCD area of Logistics & Fulfilment Development.

Qualifications

You possess excellent analytical skills, with the ability to see both the big picture and the finer details. You can structure information and derive insightful conclusions. You are adept at interacting with strong stakeholders, understanding their needs while effectively communicating your own. Your curiosity drives you to explore uncertainty and learn new things. You build trust and partnerships through effective communication, working collaboratively towards common goals. You enjoy being part of a team that strives to achieve long-term, sustainable business results and delivers better solutions for IKEA from concept to realization.

Your proven experience and knowledge include:

• Ability to understand the end-user's everyday life at work.
• Strong skills in facilitating, planning, and managing workshops and activities.
• Demonstrated experience in Business Analysis and requirements management.
• Advanced analytical skills with a proven ability to translate complex business needs into clear, actionable requirements.
• Understanding of cloud technologies.
• Familiarity with SQL, Python, Automation, and AI/ML frameworks.
• Knowledge of end-to-end data analysis processes, from gathering requirements to presenting findings to stakeholders.
• Proficiency with analytics tools, specifically Power BI and Databricks.
• Familiarity with agile methodologies and tools like Jira.
• Excellent communication, documentation, and stakeholder management skills.
• Fluency in English.

More Information

If you have any questions about the role, please contact Show e-mailm">Daniel Walfridsson.

Please note that we only accept applications in English and do not process applications received by email. We encourage you to apply online using the form below. Only applications matching the job profile will be considered. We look forward to receiving your application by the latest June 26th, 2025.

If you have questions about the recruitment process, feel free to connect with our People & Culture Generalist, Show e-mailm">Davide Di Milia.