Job Overview
As a visionary Account Technology Unit Leader covering Pharma, Life Sciences, Telecommunications, Professional Services, Media, Travel, and Transport in Switzerland, you will be responsible for unlocking new levels of business performance while addressing critical market challenges. Your role will involve spearheading strategic initiatives aimed at driving exponential revenue growth and fostering alignment among leadership teams across diverse markets within your territory. You will champion the adoption of AI-driven transformation and implement change strategies that resonate with C-suite executives to enhance customer satisfaction.
By proactively identifying emerging market opportunities and trends, you will represent Microsoft as an industry pioneer and thought leader. Your expertise will shape scalable go-to-market strategies, promote the adoption of innovative cloud solutions, and leverage partnerships to deliver breakthrough solutions that fuel market expansion.
Cultivating a culture of inclusion, mentorship, and accountability will be central to your leadership style as you inspire and reward high-performing, diverse teams. Ultimately, you will foster collaboration across executive networks and strategic partnerships, paving the way for sustainable long-term growth that impacts the entire ecosystem.
What You Do
- Customer Advocate and Market Thought Leader: Build and model trustworthy relationships in the market and industry to provide differentiated expertise across the customer executive suite and prioritized partners. Drive year-over-year satisfaction improvement in Customer & Partner Experience through Account Team Quality, Customer Plans, and Account Transition Experience.
- Growth and Transformational Sales Leader: Champion operational excellence through the implementation, coaching, and adoption of Microsoft’s Customer Engagement Methodology (MCEM) across industries.
- People Leader: Develop capabilities for the customer journey across all Professional Services, Communications, and Media Industries. Foster talent pipelines to ensure effective team coverage while promoting an inclusive culture that attracts top talent, paired with a strong track record of exceptional sales performance.
- Steward of the Business: Lead the Rhythm of Business (RoB), providing guidance for segment operations and collaborating with Enablement & Operations and Finance to ensure accurate segment forecasts and maintain pipeline hygiene.
- Compliance: Uphold Microsoft’s trust by adhering to its values, culture, and Trust Code in every decision.
Job Responsibilities
- Actively sponsor transformation initiatives across various areas, including Coaching for Impact and learning programs to enhance business, industry, AI, and leadership proficiency among your direct team and the V-Team.
- Create a culture of consumption that drives a rolling 12-month Account Team Unit (ATU) Stage 1 Azure Consumed Revenue (ACR) pipeline and Usage pipeline.
- Dedicate weekly time to build a consistent coaching rhythm with team managers on enabling team success across Field Revenue Accountability (FRA), Consumption, Usage Excellence, and talent development.
- Serve as the ambassador for The Era of AI, engaging senior-level decision-makers at customer organizations and with executives in GSIs and Advisories, focusing on Software Defined Sovereignty, Azure, AI, and Cybersecurity in executing the Enterprise Commercial Growth Plan.
- Drive accountability by maintaining regular connections through weekly, monthly, and quarterly Enterprise and ATU rhythms.
- Build credibility by developing an understanding of industry imperatives, customer executive priorities, partner sponsorship, and strategic partnerships focused on total addressable market (TAM) capture.
- Continue progress on Enterprise Operating Unit (EOU) orchestration, driving alignment across ATU shared resources.
- Champion success through empowerment and accountability, modeling, coaching, and supporting your team.
- Attract, retain, and develop talent to build and transform your team, ensuring it aligns with industry and customer requirements.
- Utilize your expertise to guide teams in identifying solutions that create new opportunities and navigate local trade, regulatory, and policy environments to support sales teams, partners, and customers across regions.
Job Requirements
Required Qualifications (RQs)
- Bachelor's or Master’s Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field, along with extensive experience in sales, managing high-performance sales and technical-sales teams, or leadership roles in multi-tiered large organizations, or equivalent experience.
- Significant experience in senior sales leadership roles within multi-tiered large organizations.
- Extensive experience managing and coaching high-performance sales and/or technical-sales teams.
- Exceptional oral and written communication skills in English, capable of producing executive-level presentations and clarifying concepts for diverse audiences.
- Strong business understanding, sales acumen, and a proven record of driving growth and transformation for customers in relevant industries.
Preferred Qualifications (PQs)
- Experience working with C-Level executives.
- Proven ability to lead organizations or teams through change.
- Fluency in German and French is a plus.
Apply online using the form below. Only applications matching the job profile will be considered.