Account Manager / Account Manageress

Ericsson AG - July 24, 2026

About this Opportunity

Are you ready to step into a pivotal role in a Key Account where you can influence the future of connectivity, AI, and automation in Switzerland?

Join Ericsson’s Switzerland & Swisscom team as an Account Manager and take a leading role in fostering one of our most strategic partnerships. In this position, you will assist Swisscom in making the country’s premier network even smarter, more energy-efficient, and prepared for the next wave of digital innovation.

In this role, you will be at the heart of the relationship between Ericsson and Swisscom, transforming customer needs and ideas into tangible business value. You will connect the right people and drive strategic conversations that influence the market.

What You Will Do

  • Account plan, manage, and expand customer relationships.
  • Conduct market analysis to identify opportunities and growth areas.
  • Manage business risk and implement mitigation strategies.
  • Execute insight selling to effectively meet client needs.
  • Negotiate profitable contracts with precision.
  • Lead commercial management across business activities.
  • Drive strategic conversations and identify expansion opportunities.
  • Act as a trusted advisor for decision-makers within Swisscom, fostering long-term, value-based relationships.
  • Orchestrate cross-functional execution across internal teams.
  • Ensure compliance with Ericsson policies.

The Skills You Bring

  • Strong customer engagement capabilities with IT/Telco industry knowledge.
  • Ability to align technical solutions with business goals.
  • Expertise in market analysis and business risk management.
  • Proficiency in insight selling and contract negotiation.
  • Curiosity and willingness to learn across different technology and business areas.
  • Relevant expertise in one or more areas, with an openness to broaden knowledge over time.
  • German language skills are a strong asset and can be an important decision factor.
  • Excellent communication and stakeholder management abilities.
  • Consultative selling and storytelling capabilities.
  • Situational agility and strategic sense-making.
  • Proactive, collaborative mindset with a customer-first approach.
  • Passion for solving complex challenges and achieving ambitious targets.
  • Experience in cross-functional collaboration and enterprise environments.

If you're ready to influence the future of Swisscom's network with Ericsson and be part of a company dedicated to creating connections that make the unimaginable possible, apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Bern
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.