Account Manager / Account Manageress

Ericsson AG - May 5, 2026

About the Job Opportunity

We are seeking an Account Manager to spearhead business development through a profound understanding of our customers. This position concentrates on the intricacies of Core/IMS migrations and interworking, cross-functional orchestration, risk management, executive engagement, and transforming data into impactful value narratives. We pride ourselves on managing comprehensive customer relationships with a strategic focus and a results-driven culture that emphasizes customer intimacy and technical expertise.

What You Will Do:

  • Develop, manage, and enhance customer relationships through strategic account planning
  • Conduct market analysis to uncover opportunities and areas for growth
  • Manage business risks and implement effective mitigation strategies
  • Execute insight-driven selling to address client needs effectively
  • Negotiate profitable contracts with precision
  • Lead commercial management across various business activities
  • Facilitate strategic discussions and identify opportunities for expansion
  • Act as a trusted advisor to key decision-makers
  • Coordinate cross-functional execution across internal teams
  • Ensure adherence to company policies and compliance regulations

Requirements:

  • Strong customer engagement skills with a focus on the IT/Telecom industry
  • Ability to align technical solutions with overarching business goals
  • Expertise in market analysis and business risk management
  • Proficiency in insight-driven selling and contract negotiation
  • Core fluency in dual mode 5GC/EPC, N26, IMS/VoLTE/VoNR & EPS FB
  • Basic knowledge of policy/charging (PCF/PCRF)
  • Basic understanding of UDM/HSS
  • Excellent communication and stakeholder management skills
  • Strong consultative selling and storytelling capabilities
  • Situational agility and strategic sense-making abilities
  • Proactive, collaborative mindset with a customer-first approach
  • Passion for tackling complex challenges and achieving ambitious targets
  • Experience in fostering cross-functional collaboration in enterprise environments

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Bern
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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