Job Opportunity: Account Manager
We are seeking an Account Manager to join our dynamic sales team, reporting directly to the Key Account Management (KAM) Lead. This role focuses on managing a portfolio of complex client accounts, fostering strong relationships, understanding how clients utilize our data, and supporting their ongoing growth and success. The ideal candidate will combine relationship management, commercial responsibility, and close collaboration with internal teams, demonstrating curiosity, structure, and a proactive mindset. This position is offered as maternity cover for an existing Account Manager, with the possibility of continuation depending on future organizational needs and mutual interest.
Key Responsibilities
Client Relationship Ownership
- Serve as the primary commercial contact for assigned client accounts, building trusted, long-term working relationships.
- Develop an in-depth understanding of each client’s organization, priorities, sustainability objectives, and key stakeholders.
- Maintain regular, structured communications to stay updated on client developments and plans.
Supporting Client Value Creation
- Ensure clients can effectively translate our data into solutions, tools, or workflows that deliver tangible value.
- Verify that these solutions remain relevant and continue to provide value over time.
- Assist clients in reflecting on their evolving data usage and inspire additional relevant use cases.
- Act as a thoughtful sparring partner, linking sustainability goals with practical data application.
Commercial & Account Management
- Proactively grow assigned accounts by expanding value-creating use cases and commercial scope.
- Oversee the commercial development of assigned accounts, including renewals and extensions.
- Understand contractual and licensing frameworks to support discussions around scope, usage, and coverage.
- Identify changes in client usage, organization, or tooling that may impact the commercial setup and address them proactively.
- Provide structured input into forecasting, including timing, value changes, risks, and context.
Strategic Account Planning
- Plan and execute account strategies aimed at strengthening relationships and sustaining engagement.
- Monitor client activity, market trends, and public signals (e.g., sustainability commitments, partnerships, product launches) to assess their relevance.
- Translate observations into actionable insights, discussion points, or opportunities.
Coordination & Internal Collaboration
- Coordinate client-related topics across internal teams (e.g., legal, technical, product, operations) for timely and well-structured responses.
- Represent the client internally and support alignment across functions.
- Maintain accurate CRM documentation on account status, opportunities, and key developments.
- Contribute to enhancing internal processes and improving ways of working within the account management team.
What You Bring
Experience & Background
- Minimum of 4 years of experience in B2B account management, sales, consulting, or a similar client-facing commercial role.
- Strong exposure to commercial contracts, contract language, and negotiations; comfortable working with legal teams.
- Familiarity with commercial planning and forecasting cycles, including renewals and budgeting timelines.
- Proficient use of CRM systems (e.g., HubSpot) and structured account management practices.
- Experience in sustainability, environmental data, or related fields is a significant advantage.
- Excellent communication skills in English; proficiency in additional languages is a plus.
Skills & Ways of Working
- Strong commercial awareness with the ability to connect client needs, usage patterns, and commercial setups.
Apply online using the form below. Please note that only applications matching the job profile will be considered.