Account Manager / Account Manageress

Account Manager – Zurich

Join our dynamic team as an Account Manager in our Zurich office, where you're expected to work a minimum of three days a week, with the flexibility to work from home for part of the week. Discover more about our flexible working culture at computershare.com/flex.

We’re seeking an enthusiastic Account Manager with exceptional communication skills and a proactive attitude. If you have a talent for forging lasting client relationships, we’d be excited to meet you!

Do you possess a technical mindset and speak fluent English? If so, you are a perfect fit for this role! German language skills would be an advantage, though not mandatory.

We Offer You a World of Potential

At Equatex, we pride ourselves on being global citizens, collaborators, experts, and innovators. Our culture thrives on partnership, and you'll be challenged to work hard while being supported to realize your full potential.

If you're ready to make a difference and influence your own work, we encourage you to get in touch with us!

At Equatex, we deeply value trust and mutual understanding. We’re committed to supporting our employees, clients, partners, shareholders, and the community. Our emphasis on customer needs fuels our innovative mindset and underscores the quality of our services. Join us in doing what we love!

As part of the Computershare group, Equatex collaborates with leading companies to provide cutting-edge technologies and expertise that simplify their international compensation plans. Utilizing the latest cloud technologies and top-tier financial reporting capabilities, we enable companies to deliver engaging compensation schemes across borders, languages, and currencies.

A Role You Will Love

As an entry-level Account Manager, you will gain valuable knowledge of the share plans industry while developing your skills in building and maintaining client relationships. Collaborating with our Global Client Service teams, you will enhance Equatex's reputation by:

• Building strong working relationships with internal and external key stakeholders.
• Managing a diverse portfolio of clients, delivering effective and efficient solutions that add value.
• Prioritizing client requests to ensure accuracy and quality before execution by service delivery teams.
• Overseeing operations for multinational clients administering share plans.
• Assuming full ownership of client service delivery, maintaining and nurturing client relationships.
• Monitoring client requests, ensuring correct prioritization, service levels, and client satisfaction.
• Handling event and project management tasks, including planning, presentations, and leading client meetings.
• Acting as the main interface between clients and service delivery teams for regular and ad-hoc requests.
• Analyzing client plans and developing comprehensive solutions in collaboration with relevant stakeholders.

What Will You Bring to the Role?

• Engagement: Exceptional interpersonal and communication skills, with strong negotiating and influencing capabilities.
• Work Ethic: Demonstrable pride in your work, excellent time management, organizational skills, and attention to detail.
• Knowledge: Understanding of client requirements and the significance of commercial awareness.
• Responsibility: Full accountability for your client portfolio and overall service delivery.
• Industry Experience: Previous work in the financial industry is advantageous, or an education with a business background that includes an understanding of financial markets.

Rewards Designed for You

We offer global opportunities for growth through on-the-job training, access to comprehensive learning resources, and career development support.

• Investment: You can invest in our business by purchasing shares, supported by a company contribution.
• Health and Wellbeing: Tailored rewards to support you and your family, including accident insurance and income protection.
• Future Savings: Assistance with your retirement savings journey.
• Recognition: Extra rewards, such as recognition awards and allowances for transport and child care.

And much more! Experience a welcoming and close-knit community, with seasoned colleagues ready to support your growth. For more information about our rewards and life at Computershare, visit computershare.com/careershub.

Apply online using the form below. Only applications matching the job profile will be considered.

About Us

We are experts in managing compensation plans for global businesses, partnering with some of the world’s leading companies to deliver employee incentive schemes across borders, languages, and currencies.

Equatex, as part of the Computershare group, is a world leader in financial administration, employing over 12,000 professionals across 22 countries. Here, it’s more than just a job—our open and inclusive culture fosters personal growth and career advancement, providing a wealth of opportunities.

About the Team

As a leading provider of employee share plans, we collaborate with some of the world’s biggest brands, helping employees invest in their company's future and manage their investments effectively. With over 35 years of industry experience, every member of our team plays a critical role in implementing employee share plans, creating innovative solutions, and assisting clients with complex regulatory requirements.