Account Manager / Account Manageress

Account Manager – Zurich

In this position, you’ll be based in the Zurich office for a minimum of three days a week, with the flexibility to work from home for part of your working week. Find out more about our flexible work culture at computershare.com/flex.

We’re on the lookout for an Account Manager to join our dynamic team. If you're a strong communicator with a proactive attitude and a knack for building lasting client relationships, we’d love to meet you.

Are you technically minded and fluent in English? Excellent! Proficiency in German is advantageous, but not a requirement.

Does this sound like you? Then let’s talk!

We Give You a World of Potential

At Equatex, we’re global citizens, collaborators, experts, and innovators. Our culture is founded on the ethos of partnership. Here, you’ll be challenged to work hard while being supported in reaching your full potential.

Want to make a difference and influence your own work? Then get in touch with us!

At Equatex, we value trust and mutual understanding. We’re committed to supporting our employees, clients, partners, shareholders, and the community. Our focus on customer needs drives our innovative mindset and underlines the quality of our services. We love what we do, and at Equatex, you can too.

Equatex collaborates with the world’s leading companies to provide cutting-edge technologies, services, and expertise that simplify international compensation plans. By leveraging the latest cloud technologies and market-leading financial reporting capabilities, we enable companies to deliver engaging compensation schemes across borders, languages, and currencies.

Equatex is now part of the Computershare group, allowing us to continue delivering and developing our in-depth expertise and services on a truly global scale.

A Role You Will Love

As an entry-level Account Manager, your role will involve developing your knowledge of the share plans industry while honing your skills in building and maintaining client relationships. You will work closely with our Global Client Service teams to enhance these relationships and uphold the reputation of Equatex.

Your responsibilities will include:

• Building strong working relationships with internal and external key stakeholders.
• Managing a diverse portfolio of clients to provide exceptional customer service and deliver effective solutions that add value.
• Prioritizing client requests with accuracy, ensuring quality checks before execution by our service delivery teams.
• Overseeing operations for multinational clients managing their share plans administration.
• Taking ownership of client service delivery, including maintaining and retaining relationships and ensuring effective stakeholder management.
• Monitoring and prioritizing client requests and checking the quality and completeness of all requests before execution.
• Managing events and projects, including planning and coordination, conducting presentations, and leading client meetings and conference calls.
• Serving as the primary contact between clients and service delivery teams for regular and ad-hoc requests.
• Analyzing client plans and developing comprehensive solutions in cooperation with internal and external stakeholders.

What Will You Bring to the Role?

To thrive in this role, you should:

• Be engaging, with excellent interpersonal and communication skills, including strong negotiation and influencing abilities.
• Take pride in your work, demonstrating good time management, organization, and attention to detail.
• Possess a solid understanding of our clients’ requirements and the importance of commercial awareness.
• Be responsible, taking full accountability for your client portfolio and the overall service delivery.
• Have experience in the financial industry or possess a background in business that includes understanding financial markets.

Rewards Designed for You

We offer global opportunities. Everyone has access to on-the-job training, comprehensive learning resources, and career development support.

• Invest in our business by setting aside salary to purchase shares, with a company contribution provided.
• Health and well-being rewards tailored to support you and your family, including accident insurance and income protection.
• Support for your retirement savings journey.
• Extra rewards, including recognition awards, transport allowances, and child allowances.
• And more! We foster a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub provides information about our rewards and life at Computershare—visit computershare.com/careershub.

About Us

We’re experts in managing compensation plans for global businesses. We partner with leading companies, delivering employee incentive schemes across borders, languages, and currencies.

Equatex, as part of the Computershare group, is a world leader in financial administration, with over 12,000 employees across 22 countries. For us, it’s more than just a job; our open and inclusive culture helps you to grow and take advantage of the opportunities available.

About the Team

We are a leading provider of employee share plans, partnering with many of the world’s biggest brands to help employees manage their investments. With over 35 years of experience, we are an industry leader dedicated to providing innovative solutions and assisting our clients with complex regulatory requirements.

Apply online using the form below. Only applications matching the job profile will be considered.