Job Description
Our client in the telecom industry delivers simple and reliable mobile and internet services with extensive coverage across Switzerland, offering easy-to-use plans tailored for everyday needs.
Key Responsibilities
- Manage customer relationships for contract renewals.
- Build and maintain customer inventory (installed base/assets).
- Present and validate inventory data with customers.
- Prepare and formalize contracts.
- Execute orders in SAP.
- Coordinate ordering processes and partner interactions (Cisco, Alcatel, Luware, etc.).
- Maintain and update ticketing tools.
Qualifications
- 2–3 years of experience in a similar role.
- Solid commercial or technical background (or equivalent qualification).
- Proven ability to manage contracts and/or service-related activities; experience in contract management is a plus.
- Strong proficiency in MS Office; familiarity with SAP, Salesforce, or similar tools is advantageous.
- Structured, autonomous, and customer-oriented mindset.
- Excellent communication skills with strong team spirit and organizational abilities.
- Fluent in English and French; proficiency in German is considered an asset.
Benefits
- Flexible working environment that supports both office and remote work.
- Good team collaboration with supportive colleagues and clear communication.
- Opportunities to learn and develop new skills in a dynamic industry.
- Stable employer with a strong market presence in Switzerland.
- Modern tools and systems that enhance daily work efficiency and simplicity.
Application Process
Apply online using the form below. Only applications matching the job profile will be considered.